HP Printer doesn't install - TechRepublic
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June 2, 2009 at 01:08 PM
tlccomputers

HP Printer doesn’t install

by tlccomputers . Updated 17 years, 1 month ago

I have two computers on an office network running Windows XP Pro with SP3. I’m trying to install identical HP printers on both computers. The install on one machine was successful, but fails on the other. The printer model is Deskjet 2545 with USB interface. The failure message I am getting is “Cannot install this hardware. An error has occurred during istallation of the device. The specified module cannot be found.” I have tried uninstalling and reinstalling, downloaded the latest driver software from HP’s website, turned off the antivirus and firewall, and still have the same error. Has anyone else run into this problem and found a solution? Any help would be greatly appreciated. Thanks

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