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HP Printer Driver problem - Please help!

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by laquangthong

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We have a HP Printer 820cse.
After downloading HP print driver, our printer has poor quality when printing photos from our Micrografx Windows Draw 6 application. We can print good quality photos from other applications, but find Windows Draw a goodprogram to use. What can we do to return to good printing quality?
Please help! Thank you,

5 replies

by tbradley

If I'm not mistaken, Micrografx Draw6 was a windows 3.1 application, if not, an early windows 95 application. Had much the same problem with an early edition of Sierra's Print Artist.

Keep your current printer/driver for all your other windows applications, and make it the default printer.

Download the Windows 3.1 drivers for the HP Printer, and install a new printer and call it Micrographx. When the pop-up dialog comes up to print, select the printer called micrographx.

What you'll wind up with basically is two printers, both HP820cse, but 1 with win95/98 drivers, and 1 with win3.1 drivers. The older drivers will still work, and work well under 95/98, especially when being driven by software that is still windows 3.1 compliant.

It's only a workaround, but as software and hardware companies drop support for Windows 3.1, older programs lose their compatability, necessitating some workarounds.

Hope this helps.

by tbradley

I understand your OS is windows 98, but micrographx is a dying company, and even if their product is for windows 98, I doubt if more has been done to it than change a few code lines for the interface.

Now that I've got a specific error to work with, it's even more apparent that it is weak code in MGFX.

In your c:\windows\system directory, you will find a file called HPCFGXX.exe or very similar. ( XX is version number ). Run this file, and turn off bi-directional communications and printcartridge query.

In your printer properties, under ports, set your default LPT port to be EEP or ECP.

by laquangthong

We use Windows 95.
Occaisionally we get the message "the computer has lost connection with your printer". Then we have to restart the computer to get it to print
Please help! Thanks a lot.

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