Laptops Forum

Ask something
Discussion Locked

HP psc 1210v printer - system error

0 helpful
6 replies

by cnprich

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have an HP psc 1210v printer. Recently got new computer. When I try to print, I get a message box saying the document failed to print due to a system error and that I should restart my computer. Restarting the computer doesn't work. The computer gives me every indication that the printer is ready and functioning properly. The printer was previously hooked up to my laptop and has worked fine. In fact if I stick the usb cable in my laptop now the printer works fine. It just doesn't print when hooked to the new computer. The usb cable is ran through a powered usb hub (dynex). Was ran through same hub with laptop. The laptop has Windows XP, the new computer has Windows XP Media. The laptop is a Fujitzu (about 7 years old), the new computer is a Gateway GT5014 (about 1 year old). Any assistance would be greatly appreciated. Thanks in advance.

6 replies

by zzz

To resolve the issue, follow the steps below.

1. Right-click on My Computer, and select Properties.
2. Click on the Advanced tab.
3. Under Performance, click Settings.
4. Click the Data Execution Prevention tab.
5. Select the Turn on DEP for all programs and services except those I select: option.
6. Click Add....
7. Browse to C:\WINDOWS\system32\spool\drivers\w32x86\3\hpzeng07.exe and click Open.
8. Click Apply.
9. Click OK, and OK again.

by diddledees

I was looking for an answer to my problem as well. I followed your steps and my problem is resolved.

THANK YOU SO MUCH.

by badlands5

I was having the same problem and followed your
advice and my HP1210 v printer is going once more.

Thanks for the information.

Jim

by thebetafemale

Hi. I tried this and it got rid of the system error message, but now the print jobs just don't happen. I see them go to the printer dialogue box, and then they get deleted. Weird. Any advice? I have an HP 3820 so maybe that is why. Most of the HP 3820 forums say to throw the printer out and get a new one, which I'm not really in a position to do.

by patmccormick

Thank you, I followed your steps and it is back to printing. Can you tell me in a nutshell why that happened?

Thanks again

This discussion is closed to new replies.