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HR Records on network

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We have recently purchased our first actual server (It took me a year to convince the CEO to give up the cash). Now we are running into some security problems..

The CEO wants to put personel records on the network, but does not want anyone, including myself (the supposed admin) to be able to see them. I informed him thats not possible.. and asked a few friends how their company handles information such as the personel records. Every one stated that those are completely off the network and handled strictly by the HR dept. I was curious if anyone else has run into this problem?

130 replies

by robert

Normally the Administrator can set permissions to only allow the select few people that need access to those folders to view them. In addition you can set it where a person can either read, or read and write access. But you will always need accessbecause you are the Administrator, not because you want to see whats there. Your manager may request that you have some kind of agreement that you'll keep the info confediential. Just tell him thats how it is.

Good Luck

by sr manager

In all the locations I have worked, all inforamation was available via the intranet and (of course) stored on a database that was actually on or referenced by a network connection. With the appropriate policies security, and fault tolerance with backup in place, this is the best place to put all customer, product, and employee information. In addition, trust has to be inherent in the IS positions (DBA, Network Admin, Programmers, etc.). Most of these positions have access to all corporate information in one form or another.

by buttwobbler

I subscribe to ur CEO's point of view simply because I beleive all data HAS to be the network simply for backup purposes. Then again ... IT staff will always have access to company info one way or another. U cannot have anything with no access to it... wots the point of it then? This is where trust comes in ... they have to trust u simply because without u being able to access it .. later on if something needs to be done to it they are stuffed!! U cud have some kind of agreement about confidentiality but at the end of the day .. hey ... if we can't control servers that we are responsible for ... wot are we doing?
U cud have it locally on users machine but the risks are way too high!!
Fahd
IT Manager

by samfelis

How, exactly, do your friends' HR Depts share personnel records between them? Sneaker-net? Or does the department consist of 1 person?

The CEO's request is valid and can be implemented with ease...simply store the records in a folder to which only the HR group has access (but since you said the CEO wants nobody to have access, simply define the Everyone group to have No Access -- no one, not even the HR dept or the CEO would be able to access the records). Yes, you could, as the admin, take ownership of the folder and give yourself permissions, but then, why would you want to do that?

Remember, just because you're the "supposed" admin does NOT mean you should have access to ALL files on the network. Think of it like this, why should you have access to other employees personnel records? As an employee, I would not want our admin to have access to my salary or other personal information stored in my record.

by banner

I agree. I could care less about the personel records. The CEO just wants noone to have access period except him and our HR person. ie: No chance of myself, or anyone else, getting to them. Which is a resonable request.. So now his "great idea" is for him to take over admin rights. This would be an OK idea.. except then I can't fix the sever, install software, or manage backups. To top that off, the CEO is a "I know everything about computers" computer idiot. We have had more down time with him playing with things then all other problems combined.

by clearsmashdrop

at my last company we recieved a similar request. we told them we need access to the server but as for the data just hr was able to access the files on a second drive.

sure I could always take ownership but i dont have any interest.

as for interference from the top, i feel for you. we were in a similar position. i couldnt even change the tape back up schedule to something that kept us from working on saturdays.

by steve s.

Keeping HR records on the network is common. We have separate secure servers that only HR has access to (and Admins of course) for this purpose. Tell your boss if he wants to keep these records on the network then there is no way to keep out anyone with access to an
Admin account. If you want an alternative you can keep the records on a zip, CD-RW or other type of media and he can keep that in his possession. But I feel that would be a lot more of a security problem than keeping the records on the network. I am the Network Admin for my company and I do have access to everything, but it doesn't mean I access everything nor does it mean that my people in my department do either. (Though I do check). This job comes with responsibility and professionalism. I do not "peek" at HR records or the CEO's email, or take a look at the company bank statements. I know the boundaries, discretion and trust that was placed in me and I have no intention of betraying that trust. You will have to tell your boss that if anyone is to do the Admins job effectively he is going to have to place a certain amount of trust in that person, if he refuses, congratulate him on being the new Network Admin.

by bldavis

Just read all the posts, you have my sympathy for your situation and some of the advice. Paul@networks.com seems to have good advice-I have my own "idiot" - and he can part with any amount of money when it is for him. You might try giving him a w2k Professional machine and let him administer his "own" server. You'll contain the disasters, massage his ego and hopefully satisfy his demands with respect to the personnel files. Regardless, he is the CEO and you have to do it his way or leave, I always try to figure out a way to give my idiot what he wants - but maybe not the way he envisions, that's why I'm the administrator. It's not a battle, not a war, just work.

by paland

I am the PC Administrator for our HR Department and we have a couple of very high classified information that we still need to share. I do it two ways. The Access Databases are in secured folders (I know, we are paranoid about even our Network Admins seeing it) and we password protect the actual file. I do not think that we have any hackers behind our firewall.
The really secure ones are shared (File and print shared) and password protected at both the shared level and the database as well.I know that neither of these are %100 fool proof but we are able to get what we need done.
The final big database that we are paranoid about remains on one system and will not be accessed or shared through our server at all.

by celsmore

I work for a small company (Less than 70 employees). All of our HR records are kept on the server. The CEO was worried at first that confidental information may leek out, but was soon put to rest after the proper security measures were demonstrated to her. The CEO was also concerned about having her confidential information stored on the server. Over time she realized that I didn't care what information of hers was on the server as long as I could properly back it up and restore the information if she needed it. It simply comes down to a matter of trust on the Administrators part. The adminstrator has to be trusted with sensative and confidential information. IF there is no trust, then why have a network or an adminstrator?

by packratt

If this were a Netware server then there would be a way for you to set access restrictions on all accounts, including the admin, so that only HR and the CEO could read the contents of the directory or see that the directory was there.

Yet, I would assume that you have an NT or 2000 network and while you could set restrictions on the folder you would be able to revoke them by taking ownership.

As for the need to have access to make repairs or maintain the directory in question, there are ways around that problem even if the admin account has no access, you just have to be creative and think about it a bit. Give an HR person a few lessons and have the HR person take responsibility for the well being of that directory or the admin of the HR folder. If there were a problem that person couldn't handle, you could help under the watchfull eye of the HR person to make sure you didn't take a peek at the information they were worried about.

by jgruhler

The problem isn't keeping the private files private, as a working Administrator you surely know how that works. The problem is that the CEO wants to restrict access from the Administrator. The only way I know to do this short of keeping it off the network is to used a password protected encryption routine so that even if you were to decide you have some reason to go snooping around or to violate a privacy agreement you would be accessing an encrypted file but you wouldn't have the key. Of course he would then have to unlock the encryption before even he could read the file. (It sounds like the real issue is one of trust, or paranoia!)

by feymary

I don't like the idea of records on the server although my last permanent gig did scan everything in and keep them that way. (We were asked to sign a release which I didn't do - and the organisation respected the employees wishes) - and i have to say the security was pretty appalling at that place - nothing to stop employees copying files that were access denied and taking them home to play with/run password cracker programmes etc
at home. (and while encryption is good...)

Having said thatI wandered into HR to update my address when I moved and there was no-one there - the filing cabinet was open and one of the drawers out - anyone with clearance to that floor could have browsed anyway.

I don't want people to be able to access my personnel files whether they are hard copy or on the server but I know at least that the number of people likely to access them illegally from hard copy is far smaller.

You can call me paranoid but having had a number of very scary people as clients (with long lists of convictions for violence etc - or even just had their ex-spouses that they had a grudge against) I take my personal security very seriously. I know they would have to break into the office physically to access my details on hard copy but with some help and luck they could access them electronically from outside if they had been on the server. (Its a long story but breaches did occur)

I think security needs to be focussed on both sides. And good luck with your CEO!

Cheers

by kilroy

You must have done something wrong to be afraid. What harm have you caused these poor people? Is it that you just want to keep you actions ( dastardly deeds ) from fingering you? I just can't see anyone being so afraid with out just cause, you MUST have done something that you are so concerned about being discovered. Sounds as if you are a weasel.

by wpteh

Situation :
1) CEO don't trust you.
2) CEO is no NT expert. *or he wouldn't ask you if administrator can access the files...of course we can! If not how the hell is we going to maintain the network. Suggest him to try asking the government whetherthey know how much he earn per month.*
3) You knows about the 'ownership' thing. And do you know that if you don't know about this...this problem wouldn't have arised.
4) He knows nothing about the 'ownership' thing...unless you told him about that.

Solution : Smoke him out. *in another words is to bluff him.*

Set the permission to be only accessed by him and the HR department. Then confidently tell him that even you cannot access the folders. Then show him using Window Explorer. Forgetall about the ownership thing. Most importantly is that you are man of integrity...and it also doesn't make a difference to where he place his file if you are not trustworthy. *Don't forget you are the hired as an Administrator*

Sometimes we haveto be flexible and tell some 'white' lies to prevent our hair from growing white. I did that to my company of over 100 users and we live 'happily' in 'trust' ever after. *Till now they still thinks that administrator cannot access their files.* (^o^)

5mm.

by it support services manager

I'm surprised that you stated that the most important things is that "you are a man of integrity" People with integrity don't knowingly lie to their bosses. I'd tell the man the truth. Point out that he has to trust you to do all your other work. I did like the suggestion of a confidentiality agreement.

by wpteh

I agree partly. Sometimes user need not to know the details of all this. Just like the government need not to post on the newspaper how they keep track of everybody's information and salary. Neither you need to ask the Bank whether they are able to draw out money on your behalf. *You will be surprise they could.*

Just need to assure them that their infomation will be secure from the rest of the staff that's all. Including us in this security matter is unneccesary coz we are the Administrators!

5mm

by prenaud

It seems to me as the administrator that you would have access to those files. However, if the CEO does not want this to happened the only other thing to do is provide HR the appropriate right to a separate volume of your sever. Then you would have to take your right away from it. You would not be able to access that volume. Giving HR sole access to that volume. If problem occurrs and you need to manage that volume, HR would have to let you into that area of the server. This will of coursedefeat your purpose of not having access. I think if you are the administrator it would be almost impossible for you not to have access to those files unless the CEO would be the one responsible to manage that area of the network.

by n2y2

Win2K, as you know, provides EFS. You can set who will access those file. However, the administrator will ultimately have the the rights to access those files (it may be difficult to do, but it is possible.)

I recommend using a third party incription tool. That way the file is stored and transfered encrypted. It is decrypted by the local machine, HR in this case.

I have had alot of luck with PGP (Pretty Good Privacy). They have a disk encryption tool built into the package. Older version are available as open source; ver 7.0 is available for purchase from Network Assoc.

The HR department could set a Pre-Shared Key and install it with their PGP software. That would allow all of them access without letting even the administrator have access to them. -- of course, anyone physically accessing HR computers would be able to read the files as well.

Good luck

by dangh

You could use encryption as a means of keeping his information private, and still have it on the network. PGP might be a good way too go.

by obededom

As the IT manager and network administrator for my organisation, I let them know up front when I was hired that I will have full and unrestricted access to all network resourses. This is essential for me to be able to maintain and manage the network. Our HR records are in a directory that has the access rights restricted to only HR personel and the administrator. If HR wants those records to be confidential then they can be password protected. The CEO does not understand that as the administrator, even if you removed your rights to the HR directory all you would have to do is add yourself at any time to gain full access rights. I agree with the previous poster, remove your admin rights to the directory, tell the CEO that you cannot get to the files and leave it at that. The other alternative is to tell him that you WILL have full rights to all network resourses and for him to get over his little power trip. A certain amount of trust is implied when he hired you. If he can't trust you to do the job that he hired you for, then why were you made an offer in the first place.

by philcraigde

Our Personal Dept in addition to the standard restriction using access rights also password protects docouments on the server. Critical documents are also specially designed software that is only accessable to the Personal dept and is also encrypted

by julia_goins

I am in agreement with a couple of other people...where as encrypted files and password protected files have their place...simply removing yourself from the permissions is sufficient. You have the option of taking ownership, even if your CEO does know that you have the ability to do that (and I wouldn't tell him if he doesn't), he should also know that you can't give ownership back, so your actions are still known. One other idea that might give your CEO some peace would be to audit those files, he could review logs weekly on access.

I understand your frustration and wish you the best.

by jcioffari

All confidential files cannot be stored on a network volume. Any member of the IT dept that has half a brain will be able to read them. They must remain on the local machine and backed up via Zip drive.

by llongo

I see the dilemma. However, if the CEO insists on not having the records on the network, at the very least, program your backup system to backup those files on the server.
The HR people can also work with passwords on their files, saved to the network, list the passwords for the files and sealed in an enveloppe in a safe place.
Microsoft Backoffice can supply some answers for the security of these particular files.
as well as Windows 2000.
Check with your vendor on security products

Goodluck

by robert defazio

The CEO apparently either does not trust anyone, is ignorant of customary IT practices and policies (customary at other businesses, that is), is a control freak, or doesn't have the time or energy to set up business policies and procedures for HR that would allow him to entrust the legal and ethical responsibilities to others.

His apparent folly in doing this is not the issue. He is entrusted with ultimate power within the corporate structure to require IT to do this, and he also has the ultimate responsibility for the decision.

IT could create a directory with rights of access restricted to the CEO and the admin. Then, the next step would be up to the IT department. The measures taken could range from something as simple as zipping the files with password protection, to writing a home-brewed access tool that would encrypt the files, to buying and installing an industrial-strength commercial encryption tool. In any event, the CEO would be the sole possessor of the password(s), and there would still be the paper archives in the event that the files were lost due to disc corruption or any other catastrophic event.

The files would have to be backed up to tapes separate from those used to back up the server as a whole since the files could be restored to non-secured directories by the possessor of the tapes. The tapes, therefore, should be given to the CEO. This would be politically important since it absolves IT from any lingering responsibility for the integrityof the files and their recovery.

What is important is that any user, whether it is the CEO or a data clerk, needs to be told that when special privileges are granted to him and when IT is consciously kept out of the loop, the entire responsibility for the maintenance and security of data becomes his. This is not just job insurance, it is common sense.

by jake

You might as well be running Windoze.

I'm running a Novell shop out here. I can restrict access to any directory or file I choose based on group memberships, physical location on the network, IP address, MAC address and right down to the user him or herself.

If you don't already know how to do this, then you shouldn't be a network administrator. It can be accomplished with WindowsNT, UNIX, Linux, BSD and my baby Netware.

Without having any clear indication of what NOS you're running,I can't even begin to tell you how I'd solve your problem in your particular situation.

Now, about you not having access? That's actually doable. Just create a location on the server with granular permissions that allow someone, other than yourself, to gain access. Again, if you can't figure this out, or even know how to do it in theory, then you need to be in another line or work.

However, if you run a tape backup like ArcServe, you will need at leat one ID on the network that can access all files in order to back them up. Other than desiring some sort of disaster recovery plan (backing them up) there's really no other reason to place sensitive materials on the network.

As far as backing them up, just buy your boss a CD burner, JAZ drive, Ditto drive any kind of external media drive and teach him how to use it to back up those sensitive files. Lock them in a fireproof safe and your job is done.

Oh, and you need to establish, and do so immediately, that IT policy isNOT dictated by management. They can pay the bills and refuse to pay the bills, but as far as HOW a network is run...that's your job, pal. If you can't get that authority for what you're surely going to be held responsible, then you need to leave and work somewhere else.

-Jake

by mike.keighley

As many have pointed out, since you are the person who sets the access-rights, trying to deny you access using access-rights is futile.

But I am surprised no-one has mentioned that, as admin, you MUST have access to the files in order to backup and restore them.

The integrity of the company's data should be your primary concern. Privacy is also important, but is of no value if the data has been lost.

From this, it follows easily that the
only way to keep contents truly secret is to encrypt. This ensures privacy, without compromising integrity.

Before encrypting filesystems and encrypting applications came along, though, trusting the admin used to be the only alternative, and in fact this still works for us.

Some admins seem to take it as an insult if this trust is withheld, but to me it is a matter of company policy, which is properly the concern of the boss. Work with him/her to develop that trust, rather than shoving admin-rights in their face, as some here havesuggested.

Storing the files "off the network", although simple and therefore popular, is ill-advised IMO, as the HR dept. (or whoever) are probably not as experienced and committed in backup, off-site storage, disaster recovery etc. as you are.
If your server is the best protected, best backed-up resource in the company (as it ought to be), then better to have critical data on that server than on (say) a local hard disk or on a floppy in the filing cabinet. How thief-proof and how crash-proof and how fire-proof are those anyway ?

If you encrypt, there is still a education issue in HR managing the keys, of course. Negotiation and co-operation skills come in to play here.

by kelster

A friend of mine was a consouler at a prison. She always refered to the inmates she treated as her clients. And yes, many were very scary. Trust me, she definately did not want her clients knowing where she lived.

by kilroy

Odd how you would use such an extreme case. However is their anything else that you do want prisoners to have access to? How about the pharmacy? Your bank account or credit card? Why not make them the sysadmin of the prison network and give them Internet access to boot. Why use such an extreme example and just stop at your home address? It just stinks of a plot. Gee are you HR by chance? Perhaps you should just burry your head in the sand.

by kilroy

Odd how you would use such an extreme case. However is their anything else that you do want prisoners to have access to? How about the pharmacy? Your bank account or credit card? Why not make them the sysadmin of the prison network and give them Internet access to boot. Why use such an extreme example and just stop at your home address? It just stinks of a plot. Gee are you HR by chance? Perhaps you should just burry your head in the sand.

by nberrios

A way to solve this problem is by incorporating a document management system.
Security and access is controlled within the
document management system itself and not by NT Security. The CEO will have a manager user interface to set access controls.

by aquelah

I had the same problem at a small (25-people) organization I worked for. I was hired to re-do the organization's infrastructure from the ground up. The President and the HR Director wanted to have shared folders that only they and their assistantshad access to, and folders that they alone had access to. I told them that I would always have administrative access to the folders, but that 1) I had no interest in looking at their files, and 2) they can always password protect the documents (which were all in Microsoft Word, Excel, and Access). Once I showed them how to password protect their documents, they were very pleased with the results. Keep in mind though, if your passwords are lost or forgotten, it is nearly impossible to recoverthe document (there are password hacking programs, but they aren't always successful).

I hope this helps!

by kilroy

First of all I hate morons and second I hate the HR dept even more. It inflames me to see any power mad idiot cause problems for anyone most especially IT folks. If the HR Nazis need their records on the network then let it be known that they are a guest on the network and not the network god, the latter is your title. They are being given a privilege not exercising a god given constitutional right. Being a CEO is spelled CEO not GOD. Ask the clowns if accounting has accounting information removed from the dept. Then go right down the line and find out just how many depts both share confidential information ( simply by way of sheer necessity ) and how many other dept heads are handcuffed just as you are. It's time for the rest of the children to grow up. IT was the new kid on the block and as I now say that was the last century. This century IT is just one pee in the pod. We have our unique power and every other dept has their's. It's time to play lets make a dope deal. Who is the first dope who is going to give up the power they need to run their dept? IT wont, that is the deal.

First of all just placing files on the network the sysadmin will have access dot period. So you can use encryption or a document management program such as GroupWise. The only other alternative would be if you have windows 95 or above on the workstations then you simply set two or more workstations up as a mini peer to peer network and they have shared access to the files that are on the HR dept's workstation.
Out side of that, telling a lie to protect yourself from a moron is not the answer. Getting rid of the morons is the objective and sometimes it takes a new job to accomplish that. Tell the CEO to put a Banana peel in his nut sake.

by info

Please nobody ever compare another Mike, or I will Puke!!
First of all if there were no HR Folks or CEOs we wouldn't have a Customer. We(Systems Administrators) are Customer Service, or at least some of us are. That little Guy with the screwed up haircut who still can't figure out why a CD is One-Sided!!! is OUR customer, even if we get upset with Stupid Questions WE SHOULD THINK ABOUT IT FOR A WHIL AND COME TO THE CONCLUSION THAT WE ARE DOING SOMETHING WRONG....
If someone asks a Stupid Question over and over, we might not have explained it in the RIGHT TERMS.
Do your CUSTOMERS always call you with a problem or do they let it escalate because they don't want to have to look at your face!!!

Mike

PS. Think about it !!!! And then think about how to Better serve your CUSTOMERS!!!

by paul

Why does everyone insist that the network is their baby. I believe the company paid for the equipment as well as paid for your time to set it up and Administer it. I agree that we are Customer Service based and this helps to explain why the good oleUSA continues its decline. Wake up and change your attitude. We don't expect users to be able to manage a network, any of you should be able to limit access to any data on the network (try a backup operator so you don't have to have access, as if this is the reason you need almighty access, shame, shame) even to yourselves, and we don't expect Network Admins to perform BRAIN Surgery do we???

by kilroy

I think you posted in the wrong forum. This has nothing to do with customer service. It has nothing to do with expecting customers to be completely self sufficient or all knowing. In fact it has nothing to do with customers at all. Perhaps you are confused. Try reading the original post and see if that clears things up for you. You have clearly missed the boat on this one. I'm not sure what your point is about you being mistaken for me however, I also hope nobody confuses us. Your comments are way out in left field and they have nothing to do with the original post, screwed up hair cut or not.

As to referring to yourself as customer service, then for you all hope is lost and the HR folks have won. No one should serve another, nor be expected to. However, the benefit someone receives from the actions of another may be viewed as service. Seeing how the original post has confused you I can see how the service aspect would also.

by ken hower

When your file gets compromised and your identity is stolen from your SSN number and personal information, you'll be wishing that you had better "HR Nazi's".

Ken

by kilroy

Anybody who has in so much as half of a brain and reads the posts from the three goobers who commented to my post, will identify with the intent of my original post.

To the three goobers, I thank you. You have reaffirmed both my commitment and belief.

by mitchbryant

I would first explain to the CEO or whomever, ALL files belong on the server so they can be backed up... If they do not want that, then simply tell him you are no long responsible for HR stuff....

As far as security, depending on the type of files you could simple apply passwords to those files, I.E. Word or Excel... Although no lock is complete and safe he or she will have to have some trust in their Admin / IT folks....

I have the same problem and gave them the option of either trustingme and using file passwords or hoping their hard drive NEVER fails them... Of course we KNOW windows on a work station can be used to protect that stuff - ha ha...

Good Luck

by christorres

Create a directory parent for these files and copy to network. Make it shareable to for a specific group or individuals that should have access. That eliminates everyone but those with rights (HR and Boss). If you these tasks as the HR person he/shewill be file owner. the admin. will not be listed although they could force access.

by nh

There`s no such thing as total security.
PGP is a good option but I would personally encrypt the records myself.A simple self created unique code could look something like this.
Letter A = Add 3 letters now becomes letter D
Letter B = Minus 3 letters now becomes letter
Y.
Letter C = Add 3 now = F this is just a simple idea but can be adjusted to meet your own recquirements (or your CEO`s!)

by wbailey

I believe that there needs to be a level of trust, accountability, and fault tolerance in any network environment where highly sensitive data is involved. No one person, not even the CEO, should be the only person with access, the only person accountable for the use of the data. You have to trust people in network admin roles, as well as other management with access to data. Have some form of audit system in place if you need to. Additionally, when I mention "fault tolerance", I really mean that you should always have another means to access data so there is never the chance of losing the key for good. If someone forces an admin to have no access to systems, then the admin is no longer responsible if something goes wrong and the admin was limited in any way shape or form due to restrictions in place.
-Will

by info

What kind of Advice do you give and where do you work in Germany? A Toy Store, If the man wanted to be a Spy he would have become one. Create you own encryption, Jesus It is the Year 2001. WAKE UP!!! Let your OS handle the Nitty Gritty.

MG

by gregory w. smith

And V+3 also=Y. Now your data is scrambled.

If you're doing every other, you'd need to use an even number for the + or -.

Homebrewed "encryption" is often flawed.

by info

The Boss says do it, SO DO IT!!!
That is if you have a Win2k Network. In windows 2000 you can easily fulfill your bosses dream. Just set up a folder on the network for him (Make sure your file system is NTFS). Give only the boss rights to the folder, remove Read and Filescan abilities from everyone. Now there is only one little problem left, you can still read his personal files. To handle that problem have your boss copy the files into the folder and then have him right click on the folder and select encrypt the folder. Voila, now he has a encrypted folder that only he can get into. The Administrator can only see the folder but he cannot look into it.

Good Luck,

Mike

by bporter

We have a very similar issue in our firm. We have addressed the issue on several levels. First, you will want to use a securable networking OS like Windows NT or Novell. We actually have both in house. With their security features, it is possibleto lock users out of specific folders or files. We have created a couple of groups of users and have assigned access rights to the groups, minimizing admin time.

The second layer that we use is within some of our applications. Our tax and accounting software has user logins. Most of our users have no password and are allowed to access all but a portion of the data associated with the app. A few key users have access to all of the data - like payroll. Those users have a different rights config within the application and have a password to the app. As an added twist, the net admin doesn't have full access to the accounting software - to protect against accessing payroll info. If changes need to be made in the accounting software, the firm president has to log in to let the admin (me) do the work.

Lastly, we use worksheet level passwords with some of our Word & Excel files.

by pjstrifas

I trust everyone at your company SHREDS all the trash right?

Without too many specifics on your system you have received different solutions. I'll just add some thoughts:

- create written IT policies covering all aspects of your work as NetAdmin with definitive boundaries of responsibility & accountability for you & any NetAdmin (even mgmt!).

- use Auditing in addition to rights assignments.

- restricting access by MAC address or IP(IPX) address is best. Even with rights, if you arenot logged in at the "right" PC, you're not getting access.

- create 2 accounts for yourself - 1 as a "superuser" to handle ALL aspects of the network (you can restrict this by network address as well) and a 2nd acct that allows you to do everything else you need to do.

These items should be enough to calm the CEO :)

Also remember that Mgmt types are much easier "managed" by IT people when you talk numbers to them. For instance, you'll need 2 backup systems to handle the sensitive stuff - costs $$$. Additional precautions in storing the tapes - costs $$$. Restore time will take longer - costs $$$...Get the idea?

by jay_philips1

I am the Network Administrator where I work and I had the same problem. What I did was created three drives on the server. One drive for Admin, one for Employees and one for HR. Put all of the personal files in the HR drive because they are the only ones who will need to see it.

Hope it falls

by pwells

Normally it is kept on the servers and I myself have had the same problem within my organization where everything is "propietary information". I had to explain, that I am not in the business of snooping into anyone's records. Finally, we were ableto convince people by stating the simple truth: Your machine is not backed up, if it crashes so does all of your information. If you put it on the server, the likely hood that you will lose it is slim because it is backed up every night.

If youneed a hand with the dicussion, email me at pwells@telprotech.com.

by pwells

You always need administrator's rights to all folders because most backup software will not work with out it...

by paul

There are various ways to secure data that even an Admin has no rights to. Keep in mind that you work for the CEO and what he says is generally the rule. This goes without exception. In my experience, you can not trust people, therefore NETWORK SECURITY. I do concur that the people that use "Your" network are your customers and should be treated with respect. Admins with attitudes are not welcome on my network.

by ken hower

Well, this doesn't really help in your server security issue, but this is how I did it.

I outsourced the server part to a co-locator. The vendor that performed the scanning operation of our 11,000 personnel files (roughly 1.5 million pages) manages the co-locator. We use 128bit, SSL, site PW and individual access PW to ensure privacy.

Then, I had a website created to handle individual security access to files. I used our PeopleSoft data to export to the web server to grant access based on our business rules. I was able to grant automatic and job specific access to the files to the supervisor, manager, director and VP level. I then created 2 special access levels for HR and our Fleet folks which I manage personally.

The way it's setup, no one has any access to private personnel files that could be viewed as inappropriate.

Ken Hower
HRIS Manager

by kilroy

Out source it? Put it on the web? Gee that is really secure, now the world can have a CRACK at it. Instead of your company trusting your sysadmin, you demean the individual and pay an outside source to set things up so you can have control. Doing so, you had it installed on the web for god's sake. I suppose that the out side source that set things up is far more trust worthy then the sysadmin. At least that puts you in control just like you wanted.

HRIS, "Human Resources - Information services" no doubt, your never ending lust for power has just gobbled up an entire dept. That proves my case. How about just out sourcing the HR dept that way the company can be assured that nobody in the company will have access to that information. Thereis more than one way to skin a cat.

by paul

This discussion really has taken a trun from feasibility to trust and confidence. Mike, I believe with you in regards to the trust you need to place in Admins. After all they have control over the one thing that could cripple the company at any given moment.

I disagree with you in regards to trusting blindly ina person just because they have a title. The reason I am so against Admins with total control is my personal experience with Admins who have gotten information and spread it anonymously. This almost crippled the company for months. People left the company and mayhem insued.

On one hand, you are right on the other hand, you are out of control, but who am I to judge?

by jason.hudgins

The answer is clear.

You DO need a Document Mangement Solution.

This would allow you to assign specific VIEWS to specific USERS. For instance, you can make specific files not even show up to a specific user.

Use the CEO's computer/ID as the master, assign him ALL the rights to access, and exlude yourself from the files he needs.

This way, content can be managed.

Those who don't need to access key files won't ever know they existed.

Problem solved.

If anybody wants more info about this product, email me.

Good luck!

-Jason

by kilroy

I think you posted in the wrong forum. This has nothing to do with customer service. It has nothing to do with expecting users to be able to manage the network. Perhaps you are confused. Try reading the original post and see if that clears things upfor you. You have clearly missed the boat on this one.

by paul

My boss asks me " Can you restrict access to this information for everyone except me and one other person"? You say No I can't because I am the System Administrator and you have to trust me or else. My job is to manage a network, Their network, not mine. My job is to provide services for them. I have no product to sell. If I am as rude and demanding as you appear to be I will have no CUSTOMERS to SERVICE. Get it Customer Service...

by kilroy

Once again the original post had absolutely nothing to do with customer service. Since you obviously are clueless I will spell it out for you.

It's a power struggle stupid. The one with the most testosterone wins. Gonads, Get it?
The CEO and HR dept are trying to commandeer control of the network. Read the original post very sloooowww one more time.

by kilroy

So, I should be more tactful and diplomatic. Sometimes those suggestions may make good practice and sometimes there just a matter of perception. In most cases certainly not all, I have shown tact and diplomacy beyond that which could justly have been dealt. I think my "lack of tact" is derived much more from the preconceived notion you have of what you think my response should be.

If you wish to bow down to an oppressive boss or let the HR maggots run roughshod over you, be my guest. Do notever refer to anyone outside of yourself as an HR DEPT DOMINATED CUSTOMER SERVICE SWILL. Thank god the HR dept is quickly going by way of the dinosaur. With a full employment economy and demand for IT with no end in site which has been measured 10 years out, I'll gladly hold my breath, ready set go. I will never be a slave or a serf. You on the other hand can hardly wait to show your obedience by bowing to your master. Slither on your knees you customer service maggot, slither to your boss.

Now that I've had my fun I will leave this discussion by invoking Murphy's law. Never argue with a fool, if for no other reason a mere passerby would not be able to distinguish the difference. Yes, YOU are the fool. My only mistake was to engage in an intellectual discussion with mental midgets who at best can only make double standard comments and point out just how big of an idiot you are.

by paul

If the information is that critical (and personnel info is) set up a second server. Give admin rights to the boss and let him look over your shoulder when needed.

by kilroy

Yes, go ahead just raise the white flag. Hey, how about taking the accounting dept and give that to the HR dept as well. After all they do have the payroll information, that is part of accounting. aw heck lets just make everyone part of the HR dept then that will take care of everything.

by kyoun64000

Well there are always security breaches. Plus depending on what you are being requested to actually post on the network. Maybe you could explain that if that info you are putting on there will take up alot of server space and will cause your system to be alot slower. If he still persists remind him of security and the Privacy Act people may not want their info on the network where it can be breached and may be able to sue your company for that violation. If he refuses then you have a real situation on your hands. Good Luck.

by uptempo90

I HAVE NEVER BEEN IN THAT TYPE OF POSITION,BUT IF I EVER HAVE TO GO THROUGH THAT I WOULD WANT TO MAKE A DECISION THAT IS FAIR. MY DECISON MUST BE FAIR TO THE EMPLOYYES. THERE IS NO NEED FOR THE PERSONNEL RECORDS TO BE ON THE NETWORK. THAT IS JUST GIVING SOMEONE AN EXCUSE TO HACK INTO SOMEONE'S PERSONAL HISTORY. I DON'T KNOW WHAT TO DO, JUST MAKE SURE THAT THE CEO HAS THOUGHT THIS THROUGH, CONSIDERING ALL POSSIBLE SCENARIOS. JUST PRAY THAT IF THE CEO GOES THROUGH WITH IT, THAT THERE WILL NOT BE ANY NEGATIVE REPROCUSSIONS.

by skippy

I have been an administrator fo two different financial institution over the past four years. All records are kept on the network where access can be controlled to departments or individuals. If anyone thinks that security has been comprimised I am contacted and all security is changed for those individuals, departments, and containers holding the data. If the data is kept on a single workstation and something happens to the hardware or software and the data can not be accessed then the department has a long road ahead to reconstruct the data on a new machine ( time is money ).
Anyone with access to this single workstation depending on the operating system will have access at will if they want to. Even with a more secure OS if anyone has seen what the user name and password is then they have free access to anything on that station.
The network with all it's security features and backup redundancy is always the best place to store your data and records of any kind bar none.

by rellips

We moved our accounting s/w (including payroll) from a single PC to a server so that data could be shared, our CEO also wanted to limit access. Here is what we did for security: First, we set directory permissions. Second, the client sofware (this was a windows based software) was only loaded on the PC's of people who needed the software, and the CEO kept all of the copies of the install disks. Third, the Accounting software was password protected. In this environment to gain access you have to:
1. Know an authorized users network login (or be an admin)
2. Physically go into an authorized users office.
3. Know the users Application password.
This appears to be a pretty secure setup and limits the ability of the admin to gain access.

by mckaytech

Gee, Mike, you're not only abrasive and obnoxious but overtly sexist as well.

Just as a point of clarity from a retired
healthcare provider, 'gonads' is a generic medical term applying to those structures that produce reproductive cells (i.e. both testicles and ovaries are gonads). Therefore, it is quite possible that the one with the most progesterone or estrogen might ultimately win, not just the one who appears most testosterone-poisoned.

That having been said, I would only offer the thought that I understand your concern about access to your personnel records. If they, in any way, reflect the person you've tried to be in this discussion, that would be immensely concerning to a potential employer.

paul

by tristan.bui

All,

I have been reading the comments by other people on this post and the general consensus is to take a leap of faith and TRUST administrators. One Post had a good point by making the administrator sign a confendial agreement.

The best practice is to give access to all appropriate staff (this may include administrator), but then the directory should be audited and the audit logs should be reviewed by a Security officer (anyone else but the administrators) the log should not even be accessible by the administrator. This would protect the administrator as well.

Anywayz..good luck.

Tristan Bui CISA

by mckaytech

I've followed this thread with interest and wanted to just offer a few (okay, maybe more than a few...) thoughts from the "other" side.

First of all, placing confidential records on a network is almost universal among large companies and widely variable among medium and small companies. "Personnel records" is a broad category and probably includes many data elements that are already on the network. Unless you're doing manual payroll calculation, your social security number, salary, tax withholding, number of dependents, health insurance carrier, home address, financial institution, child support orders,etc. are already ON the network.

So the elements of concern are probably things like reprimands, evaluations and other legal and administrative matters. Very likely, those items already exist on the network as well although perhaps not neatly collected in a file with your name on it. I've seen very few hand-written or manually-typed reprimands and if it was produced by a word-processing program, it's probably still on the network somewhere.

So I think the fact we are dealing with HR records obscures the main point. Although I'm hesitant to agree too completely with mike, it really IS a question about a power strugglerather than whether a particular set of records "belong on the network".

paul

by mckaytech

Now from the CEO perspective:
What I can tell you is that a CEO position is a curious thing. On the one hand, you are the boss, but on the other, you are at the bottom of a very large funnel when everything falls apart. Unlike the network admin, for whom the most likely consequence of a bad decision is simply termination of employment, for a CEO it could involve an endless stream of lawsuits in which he is personally named as a defendent. He may also have a personal financial stake in the company. Because of this difference in risk profile, a CEO must not allow a network administrator to take his network hostage and some of the posts in this discussion have come close to advocating that.

Unfortunately, that reflects real life. I can't tell you how many times I've heard an arrogant and smug net admin tell someone "I can't be fired because only I have the passwords to all the routers and servers". Trust me on this, you can and you will and in the near future you can probably expect to face criminal sanctions as well as CEOs talk with each other and discover they don't have to put up with this kind of behavior and attitude. I certainly won't and I've done my time as an IT groundling.
That having been said, my response to the original post in this thread would be to have a frank and fully informed discussion with the CEO about the pros and cons of what he wants to do. Lay out all the alternatives (encryption, rights/permissions, physical segregation, whatever) and tryto come to an agreement. Whatever you do, and this is the take-home point in this whole message, DO NOT BE DISHONEST. If you do, it WILL come back to haunt you. Maybe not today, maybe not tomorrow, but it WILL come back to haunt you.
But recognize that it IS his/her decision and if the decision is not palatable to you, it is probably unreasonable to expect the CEO to commit hari-kari to appease you.

paul

by feymary

I was working in community law doing legal representation at the time. it was poverty law and open to ALL comers with a legitimate case irrespective of what they had done to others. If you help a woman on the run from an extremely violent ex you become (by default) a target.(for helping) So does your family.

Also you get some people with unreasonable expections of what can be done for them coming in - they get reaaaaally pissed off when you explain - sorry no. The third sort you have to worry about are the one's that become obsessed cos you treated them like a human being - with dignity (something you perhaps might want to think about applying to people you don't know)and fixed their problems ad no-ones done that before. They want to be best friends forever.

Yes its extreme and I haven't done this sort of work for about 2 years but old clients still find me even after a number of consulting short-term jobs (and even at the jobs) The person you work with may not feel confident enough to tell you their past history (especially given your somewhat presumptious statements)but they may have had trouble in the past, a violent ex etc etc and need to be security conscious

Privacy of your details is a right not privilege. And its the way it should be.

Cheers

by kilroy

Let me get this right. You medal in the affairs of others and in doing so I'm certain that you get personal information that is absolutely neither your business nor your right to know. As to your comment -> Privacy of your details is a right not privilege, so the deal is you want to do to others what you don't want them to do to you. Privacy is only your right and not the right of your victims. Yes, when you attack someone no matter how just you feel your cause is, they are your victims. Oh, you always go straight for pulling the heart strings sob, sob you people always do, it's just that we are on to routine now and that scheme wont work in the 21st century. Or, as your god, Bill Clinton would say, that dog wont hunt. When you sleep with dogs you get fleas. You knew what the deal was going in, so what is the problem? Nature has a way of keeping things in balance, it sounds to me like you are medaling and society needs a counter balance to protect them against meddlers, you reap what you sow. As to placing your files on the network which is the original topic, to that I say this. The information may be about you however, the files belong to the company not you. Yes, you are an extremist as well as, being completely self-righteousAs to your double standard comment -> treated them like a human being - with dignity (something you perhaps might want to think about applying to people you don't know) the comment is in it's self blatantly hypocritical and self serving.

by adelasierra

iS this ceo crazy? It sounds like an recipe for disaster. Law firms would just love this person!

by spyindy

I am a former Implementation consultant for a large HR/Payroll company. Most of my customers needed to store massive HR/Payroll records (500+ employees) on their servers. The only way to really restrict access is to have an HR/Payroll product that will only allow someone to access it's database via the software interface. If the software has some level of security built in (most do) you can only log into the application and or modify programs based on your security profile(assuming you have thenetwork rights).

If you do not have the above mentioned type of product, you can put the data on a seperate server, but you have to grant the NW admin access for network maintenance (back-ups, new users, etc).

In summary. Nothing is totally secure unless the server/file locations have someway of limiting a users access, be it via the application or network settings.

by gsg

As IT professionals, we often have access to sensistive information that others in the organization do not have access to. We should be held to a higher level of accountability because of this. I am working in the healthcare industry and am planning on bringing our HR department live on an enterprise imaging system...The same system our medical records will be on. I can restrict access to everyone but me, the system administrator, but do to professional standards and confidentiality agreements, the organization will have to trust that I will not "surf" through information that I shouldn't be looking at.

by sandra

As someone who has been in this position from the IT Director's point of view, you need to sit down and with the CEO and present a plan as to how you will set up the network, who will have access and who won't. A big sticking point in my situation was that as an adiministrator, I would have rights to the HR information. Once I explained that if I didn't have administrative rights, the server's back-up software would not back up any of the HR data and therefore make disaster recovery impossible. HR chose to keep their records off the network and on floppy disks until the director of HR realized she had been putting her magnetic name tags in the same cubby of her desk as her disks containing all her important information. When her computer crashed, she lost everything--literally. Another way of handling HR files that would not be accessible on the network is to use an ASP where the personnel files would be secured on an external host. Again, in-house back-ups of the information is critical. Good luck.

by carib

I once had an issue similar to this and the only way it can be done is if the data is held within a database that has it's own security (that locks/passwords the database) sure it can be done...but all administration of the data and application belongs to the users in HR. Absolve yourself of any responsibility in whole or in part for corruption or restoration (short of a backup done to your tapes at night)

Lyndon
Asst. Dir. MIS

by workinboy

I'm not sure why I'm participating in this... it seems like a heated discussion over nothing.

As a network admin, generally you should be trusted not to get into anything. I know at my company, I'm the IT Director of a 3,000 employee company, and while our issue isn't with HR records, they have expressed concerns about financial records... I was totally honest with them about it, in saying that "I did not grant myself rights... which means I'm not going to map that drive every day, but I still have access... As part of my job and my responsibilities, I'm required to have access to everything on the system... whether it be the files on the drives or people's e-mail boxes. I value my job and the trust in entails, and I'm not going to violate that and risk my job or reputation by accessing data that's of no real concern to me anyways. If [they] don't trust me that much, I shouldn't be working here."

That seemed to work, and they've developed more trust over time, to where they'll send me files to relay for them that I can't see... they trust me enough to not open the files - and I don't. If, however, you're in a position where they won't display that amount of trust, maybe get them a Network Attached Storage device, and don't grant yourself rights, or something like that. You'll have to grant rights to the backup device, and they don't need to know that you could easily add yourself to the backup-operators group, or something like that. This way, they feel safer, and you can still do your job. Besides, if they knew enough to know that you can still get in, then they should know that they're request and paranoia is unwarranted. Going overboard with the over-done encryption and really taking away your rights for good is just asking for trouble... and puts you in a position where you can no longer administer the space or help when they begin losing files or screwing up the rights.

by geotechnologies

Go to ureach.com (say michelle65 sent you). It is free although they now charge for some services, the ones you will need will stay free. They offer a number of options to manage your need: Private online rooms, and public ones you can post information to and take on and offline, ect.

by skytraveller

You could use something like PGPDisk to create an encrypted virtual disk, plus a utility they can use to upload records without reference to you. That way you don't need to know the pass phrase, and the data is secure when not being used. Of course there is a window of vulnerability to snoopers when they are using the disc so perhaps they need a separate firewalled subnetwork.

It's a question of how much security is needed. Perhaps you should clarify with them how much security is needed. Generally speaking all you can do is stop the casual intruder but those who really want to get the information will do so.

Hope this helps
Alex K

by kilroy

We ran out of thread space so I must respond here.

You are truly a legend in your own mind. As to your comment ->Gee, Mike, you're not only abrasive and obnoxious but overtly sexist as well. Really do you think so, gosh your making me blush, that's the dearest sweetest thing anyone has ever said to me, thank you.

And now lets look at your completely self-righteous comment that is in it's self blatantly hypocritical and self serving -> Therefore, it is quite possible that the one with themost progesterone or estrogen might ultimately win, not just the one who appears * most testosterone-poisoned. * , Thanks for making my work easy you moron. Now that I've had my fun I will leave this discussion by invoking Murphy's law. Never argue with a fool, if for no other reason a mere passerby would not be able to distinguish the difference. Yes, YOU are the fool. My only mistake was to engage in an intellectual discussion with mental midgets who at best can only make double standard comments and point out just how big of an idiot you are.

By the way, are you gay or just a female?

by mckaytech

One of the beautiful things about the Internet is that I might not even exist, making the issue of my gender moot.

But before you leave the discussion, I do owe you an apology. It was NOT you who was concerned about your HR records and on that point I mis-spoke. Instead, you were the one who called someone who was concerned a weasel. My apologies for the error.

As far as your behavior on the forum, I'm more amused than offended but seriously doubt that the industry will suffer if you end your involvement in the discussion. Plus there was actually some merit in some of your points although they were somewhat difficult to discern through the barrage of name-calling.

regards!

by paul

I believe his boss asked him to do something, secure personnel records on the network. He can (1) act like he doesn't know whaty to do. (2) Act like you sugggest and everyone will think he doesn't know what to do or (3) Do what is asked of him and realize that personnel records are none of his business. I trust nobody with my personal information and you have proven that by your rediculous statements. It has nothing to do with a power struggle since he has no authority over the company. HE LOSES. His job is to SERVICE the CUSTOMER, primarily HIS BOSS.

But then again you are the final authority on tact and diplomacy?!?

by nicholasyonko

Really, it is amazing here that most of you don't seem to be getting the point - it's not a matter of trust - and it's not a technical matter either. There are plenty of ways to lock the sys admin out of data on the network. If you are running a Novell shop it is painfully easy - Most of you probably aren't. I would say give your CEO everything he wants. You will have less to do, because you will have told him the ramifications of his request - and your pay will still remain the same. He may even let you go, and then call you back (at which time you can negotiate a higher salary) to fix all of the problems he has caused.

by skillsky

What type of network are you on? If it is anything other than Windows 2000, then you will not be able to restrict access to yourself (the admin). If it were Win2K, then you could create a Sub-domain and allocate the CEO as the Admin of the sub-domain. This would satisfy him.

If you are not on Windows 2000, tell him that he may be the CEO, but when it comes to the network, you are the most powerful user. Offer to sign a confidentiality statement. This will show that you understand his point and you respect his will.

by dbouton

I had a similar situation where the HR person did not agree to keep her stuff on the network. She was so concerned about security that she kept all data on her pc. She never backed it up and left her office with her pc logged in nearly every day. And called me to come fix her pc whenever it had problems and left me or another IT person unattended at her pc. Also sitting on her chair were the complete printouts of the whole staffs salaries. Some of these CEO type people here the buzz of security but never fully understand it.

I think I would in this case have a written proposal for your CEO stating what he needs to purchase his own server in his own domain and a list of his responsiblities if no IT person is to be involved (backups, upgrades, service packs, security, etc). Good luck!

Dawn

by tklawitter

I've been the IT Manager for three different companies in Europe and we required all software to be networkable and networked, including HR. NA's and DBA's will always have access to company data, i.e., HR, financials, contracts, purchasing, right along with those authorized users that work with this data on a regular basis. It's a matter of trust in your IT people. In fact, our company is now in the process of installing a new very sophisticated HR system on our WAN as we have several HR technicians at different locations. We have an understanding with our all of our employees (not just IT) that disclosure of sensitive data is grounds for immediate dismissal. This coupled with our country's Data Protection Laws could also be cause for a large fine, and possible a jail sentence. If server security profiles are properly established and firewalls are in place you should be protected from the inside and outside. Trust your IS folks.

by jester357

Ask your CEO if he would like you to print up
all his personal information and you transfer it to 40 point type and place it all over his circle of influence. Then explain what "Hackers" do on the internet and
see how he feels about that. Nuff Said?

by gw4goofy

You could use PGP or some encryption tools. See securityportal.com

I've been there along time ago and my comment was that my word is your assurance that I won't try to find out information I am not requested to view.

I have at a recent employer seen admins read the president's email and my own while as was also and admin. They eventually used such information against others in the company. Many lost their jobs. I myself quit.

Find place where you are trusted and be trust worthy. Sooner or later you'll be much happier.

John C. Day
NT Admin
High Speed Access, Inc.

by salnet

I dont know how this can be done if the IS
Admin can't access these records since he has
to have administering rights to the directory
anyway. You may need to have a talk with
your CEO about this and explain that to be
able to set up and/or access rights to these
files, you need to be able to access them as
well. I can understand the rationale behind
putting this stuff on the server to safeguard
against PC crashes, etc. and we've developed
something quite similar at my job.

by sal37

Make sure i have a drive with NTFS partition. Create a folder for him and with full access rights for him, remove all permissions to this shared folder excepts his and the system administrator.

by bruce_1

I would say that if your CEO is so adamant as to putting ANY type of Human Resource records "online"; he should have no problem giving only those who have access a SIGNED letter stating they are "exempt" from any Confidentiality Rules or laws. Thenhe may show his true colors? How did he become CEO anyway?

by cactus pete

Banner-

Part I

Please be very careful in how you handle this situation. It can blow up in your face, but is actually a great opportunity for you to grow in your company. It would appear to me that your company is young and/or small, and thisis a new step for all of you involved - be you CEO or HR or admin.

First, we should all agree that personnel information is not for the whole world to see. If at all possible, this information should be secure. I certainly don't advertise my personal information! Even if I trusted everyone within earshot, it's just not important for them to know.

Let me also state that everything is possible - for a price.

If your CEO wishes, you can spend a lot of time [time = money] working only on the security features he wants, or you can find a good balance. There have been a lot of good suggestions in this forum [even though you may have to wade through a lot of the thrown about muck to find them]. You should meet with your CEO to discuss this in much more depth.

But before you do, get some more ducks in a row. Do some research on the ideas that have been given to you. Find out what costs are involved with each and every one. Also explain that there will need to be some training of non IT people no matter what he decides. [And it is his decision, he's the CEO.]

by cactus pete

For as small a company as you appear to be, you may want to push for the file encryption method. It is probably the least costly [and if this is your first server and it took a year of cajoling to get it, your CEO must be pretty cost-conscious] and least intrusive option. You will still be able to back up the data, but can't actually read any of its garbled contents. This should also be more to your likeing, since it has the least taken away from your duties. In fact, you get to be the person who leads the company into a better way of doings things.

I expect that if you present this well, the CEO will either decide to simply trust you and save the money, or make you do some work and respect you that much more for your thoughtfulness and the professional manner in which you handled this issue.

An afterthought - Be sure to mention that you used this discussion group and that there were a wide range of suggestions, from quitting to tripling the size of your network, and that you carried this all a step further in your own research stemming from the ideas from the rest of the industry. I'm sure you'll look plenty good in his eyes. And if he doesn't seem to trust you this time [which really isn't what this is all about],he's much more likely to weigh in your opinion next time.

by rdstaley

While I agree that the pool of people that have access to much of the information kept by a company (i.e. Personnel, P&L...etc).
It is not possable to secure that from people like us (System Admins, DBA's).
I would suggest that you talk to your boss about it and let them know that while you have access. That does not mean that you will use it. This is the very reason that we are trusted within an organization.

-Rich
DBA

by goodsona

Whether you are using Netware (GREAT security features) or NT (minimal security features) the NOS will not do much to protect files from the administrator. However, there are other options. For instance, the files (or even the directories) can be encrypted by any number of packages, so that they can be manipulated and backed up by admins and admin processes, BUT NOT READ by anyne without the KEY! Shareware and freeware PGP programs are one good choice for your cheapskate boss. Another option could be a package like NOTES/DOMINO that could set up a very flexible ACL for an HR document database, and encrypt some or all of the documewnts.

by barneye

NT with it's military security model it is possible to lock even yourself out of the files and folders. You can place permissions on the folders and files so nobody not even the Admin can access them. Just create the folders HR wants and place the files in them. Create a Group and place the users how need access to files in that group. Add the group to the root folder with what ever permissions they need. Make a second group and add all other users to it, including the admins and add that to the root folder with the "No Access" permission. Check the box to add the permissions to subfolders and click OK. Now only the HR can access the files. For the Admin to have access he must take ownership and change the permissions, but this is logged and I think is reported to the original owner.

by supserv

Personnel record are just like someone's credit card. You don't want everyone to see personal information of another. No network (LAN) is that secured. With hackers on the rise, this CEO is looking for a lawsuit from his employees. NOTHING IS SAFE OR GUARANTEED. I wouldn't do it.

by white wolf

When this issue came up was this -
"Your overlooking one important fact. And that's as the Network Administrator, I automatically get full access to everything on the network. And, If you have problem trusting me with that level of responsibility, you should also consider the fact I've had that level of access since I started here, and I've kept the several confidential items that I've seen in the course of my daily duties confidential. That includes employees who have resumes & cover letters on thier hard disks, and those trying to resend a misaddressed email to thier job headhunters, and all the folks who I was informed of their termination before they themselves were. You hired me to do my job, I'm doing it. Now, is there anything elseI can explain for you?"

That reality check stopped him cold. And he later gave me a raise!