I am a project manager at a (software 🙂 consultancy. We’re expected by the senior management and clients to have an average human resource utilization rate of 70%.
Now, we’re also going in for a CMM assessment soon. Along the journey we’ve ended up adding many processes needed for compliance. From a customer perspective, this has resulted in a reduced utilization rate!
So my question: Is 70% a fair expectation for utilization? We’re a mid sized company (about 100 technical people) – any opinions about a similar sized company from associates of or customers of a similar company will be great.
I’ve read reports about some companies in India having utilization as high as 85-90%! Any ideas on how they manage it?
Thanks a ton for your help!
BittooM