We have a programmer on a contract who was at our site yesterday since there's a problem with our billing program. We were laughing our heads off at a gov BBS system still in use for major billing. We have been complaining about there being NO chioce of compression for uploading very large billings for a few years, they finally responded by adding the .zip compression scheme, which was publicised as a great responsive improvement. Too bad it is only a choice for downloading the couple of kilobyte batch acknowledgement files and won't handle any of the multi megabyte upload files! We laughed a bunch about it and used the word "grep" a lot. Later the director of the billing department told me that people were uncomfortable about us laughing at them for not being able to use the program!
It had NOTHING to do with them. It was a problem with the way the new modem was handling echo in the interface!
Anyway..... Don't laugh too hard about Compaq having a full page in their FAQ about finding the "any" key too loud either....
I love Monty Python, and "Ask JeffK" and BOFH etc. but sometimes I appear more serious than I am about computers, because it gets you in trouble to laugh too much about anything geeky or obscure unless you're in a real tech crowd.