I’ve searched and searched for an answer to this question: I am the administrator on a PC running Win XP Pro. I can use IE 7 completely fine. All the other profiles can’t access hotmail, myspace(page comes up and you can put your info in but when you click on Log In nothing happens.) and banking websites. The other profiles are either limited users or Guest accounts. Below is the HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 09:26:55, on 6/30/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Documents and Settings\Barbara\My Documents\Business\Tech Programs\Hijack This\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 – HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 – URLSearchHook: (no name) – {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} – C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 – BHO: AcroIEHlprObj Class – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 – BHO: WormRadar.com IESiteBlocker.NavFilter – {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} – C:\Program Files\AVG\AVG8\avgssie.dll
O2 – BHO: Spybot-S&D IE Protection – {53707962-6F74-2D53-2644-206D7942484F} – C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 – BHO: SSVHelper Class – {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} – C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 – BHO: File Print FedEx Kinko’s – {9566395F-43D2-4c64-B525-B501FFA276E2} – mscoree.dll (file missing)
O2 – BHO: Google Toolbar Helper – {AA58ED58-01DD-4d91-8333-CF10577473F7} – c:\program files\google\googletoolbar1.dll
O2 – BHO: Google Toolbar Notifier BHO – {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} – C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 – BHO: PDFCreator Toolbar Helper – {C451C08A-EC37-45DF-AAAD-18B51AB5E837} – C:\Program Files\PDFCreator Toolbar\v3.3.0.1\PDFCreator_Toolbar.dll
O3 – Toolbar: File Print FedEx Kinko’s – {9566395f-43d2-4c64-b525-b501ffa276e2} – mscoree.dll (file missing)
O3 – Toolbar: Ask Toolbar – {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} – C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 – Toolbar: &Google – {2318C2B1-4965-11d4-9B18-009027A5CD4F} – c:\program files\google\googletoolbar1.dll
O3 – Toolbar: PDFCreator Toolbar – {31CF9EBE-5755-4A1D-AC25-2834D952D9B4} – C:\Program Files\PDFCreator Toolbar\v3.3.0.1\PDFCreator_Toolbar.dll
O4 – HKLM\..\Run: [ATIPTA] “C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe”
O4 – HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 – HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 – HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 – HKLM\..\Run: [SunJavaUpdateSched] “C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe”
O4 – HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 – HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 – HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 – HKCU\..\Run: [NBJ] “C:\Program Files\Ahead\Nero BackItUp\NBJ.exe”
O4 – Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 – Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 – Extra button: (no name) – {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} – C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 – Extra ‘Tools’ menuitem: Spybot – Search & Destroy Configuration – {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} – C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 – Extra button: (no name) – {e2e2dd38-d088-4134-82b7-f2ba38496583} – %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 – Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 – {e2e2dd38-d088-4134-82b7-f2ba38496583} – %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O11 – Options group: [INTERNATIONAL] International*
O16 – DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) – http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 – DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) – http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1213380372884
O16 – DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) – http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1213382204197
O16 – DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) – http://chat.yahoo.com/cab/yacsui.cab
O18 – Protocol: linkscanner – {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} – C:\Program Files\AVG\AVG8\avgpp.dll
O20 – AppInit_DLLs: avgrsstx.dll
O20 – Winlogon Notify: dimsntfy – %SystemRoot%\System32\dimsntfy.dll (file missing)
O21 – SSODL: WPDShServiceObj – {AAA288BA-9A4C-45B0-95D7-94D524869DB5} – C:\WINDOWS\system32\WPDShServiceObj.dll
O23 – Service: Lavasoft Ad-Aware Service (aawservice) – Lavasoft – C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 – Service: Ati HotKey Poller – ATI Technologies Inc. – C:\WINDOWS\system32\Ati2evxx.exe
O23 – Service: ATI Smart – Unknown owner – C:\WINDOWS\system32\ati2sgag.exe
O23 – Service: AVG8 WatchDog (avg8wd) – AVG Technologies CZ, s.r.o. – C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 – Service: DJYKLCZKU – Unknown owner – C:\DOCUME~1\Barbara\LOCALS~1\Temp\DJYKLCZKU.exe (file missing)
O23 – Service: Dolby Audio Service (DolbyAudioService) – Unknown owner – C:\WINDOWS\system32\dlbyaudio.exe (file missing)
O23 – Service: Google Updater Service (gusvc) – Google – C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 – Service: VNC Server Version 4 (WinVNC4) – Unknown owner – C:\Program Files\RealVNC\VNC4\WinVNC4.exe” -service (file missing)
Any help would be appreciated. Like I said, this problem doesn’t affect my profile but everyone else’s is. Also, I’ve tried deleting the profiles and recreating them but that doesn’t work either. I’m stuck.