I have a network of 10 pc’s (7 running XP SP1, 2 XP SP2 and one Win2000).
Three machines now have the following symptoms;
Certain pages do not load. They appear blank with the word ‘Done’ in the lower left corner. Hotmail.com and Windows Update are two web sites that do not display.
When you clink on ‘About Internet Explorer’ the data that usually displays is empty. No version number; cipher strength or Product ID number. The titles are there, just no data.
Another strange occurance is that all three machines display a blank window when you try the System Restore. There is nothing to select.
I have tried to reinstall IE6 SP1 but it gets to a point where it says the logo is not approved and installation will not continue (grrr, Microsoft not approving of it’s own product). I was installing it on a XP SP1 machine so it should have been ok (but had to edit the registry to get it to accept a version it insisted was older).
I have autoupdate off so I can phase in SP2 a little at a time. The server is a Win2000 Back Office and we access the internet directly via a DSL hub and not through the server.
We recently installed Norton Anti-virus Corporate Edition on the server and that is the only software changes we made. I have uninstalled the virus software to see if this would help but it has not.
I’ve spent days in Internet Tools tweaking and playing with the settings but don’t think this is the problem (why does ‘About Internet Explorer’ appear blank if it is a web site issue?
Thanks for any advice!