Software

Ask something
Discussion Locked

Install Exch5.5 on Win2KAS Logon Failure

0 helpful
3 replies

by ferrenburg

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Trying to install Exchange Server 5.5 onto Win 2K Adv Server. It is a fully qualified Domain with Active Dir installed (www.ferrenburg.com). I created a separate user account under my own OU for Exchange to use called ?Exchange? and gave that user membership to the following groups during troubleshooting: Admins, Domain Admins, Domain Users, Guests, Pre-Win2K Comp Access. I logged in as Administrator and tried using the Exchange user during install and even tried using the Administrator user during install. Every time I run through the install it says adding ?Logon as service? for the user I chose. At least that seems to work OK. BUT, towards the end I ALWAYS get this error: ?The service did not start due to a logon failure. Microsoft Windows NT ID no: 0xc002042d? I have logged in as Exchange already to take care of any ?1st Login? issues. Also made sure that change password is not checked for that user and that I?m using the correct password. The MS knowledgebase was no help past those two possible issues. FERRENBURG-SVR is the Domain name that my Win 98 clients log into. I have tried that name and ferrenburg.com name as the site name during installation. I?m almost certain that it has to be an Authentication issue with Exchange5.5 being a Pre-Win2K product. The services seem to start as the install is happening. They start in the following order: MS Exch System Attendant, Directory, Information Store. Then I get the following error about the MTA:
While attempting to start the Microsoft Exchange Message Transfer Agent service, the following error was encountered:
The service did not start due to a logon failure.
Microsoft Windows NT
ID no: 0xc002042d
The services show Logon as: Ferreburg-svr\Administrator
Shouldn't it say ferrenburg.com\Administrator or would that be only for Win 2K apps???
Thanks for any help you may be able to provide.

3 replies

by stephen mynhier

When you create the service account that you will use to install Exch 5.5, make certain that the account is in the following groups: local admin, domain admin, and schema admin.

Before you attempt to reinstall, make certain that you completelyclean Exchange out of the registry (reference KB article Q259158).

That should resolve all issues and allow for a clean install of Exch 5.5

by ferrenburg

Solved a couple problems but installing Exchange 5.5 onto a win 2K server has a LOT more issues than that. Basically M$ is forcing you into buying Exchange 2K or spending numerous hours trying to solve the problems they purposely inflicted. Pretty good way to get someone to upgrade....sucks for buyer though.

This discussion is closed to new replies.