Intrenet restriction friction

Many companies are result oriented today. As long as employees do not abuse/misuse company's properties/infrastructure to do illegal stuff, most companies don't mind employees to do some "personal" stuff as long as they produce results at the end of the day.

Most companies will have a standard IT policy drafted on the DOs and DON'Ts. This policy is then endorsed by the CEO of the company. Each staff is being brief on such policies. While technically there are no restrictions, staff will be restricted by the policies and will have to assert some self-displicine or get disciplined. And actions/responsibilities of the staff are delegated to their immediate superior.

Hope that helps.

Lost productivity due to internet surfing is HUGE! Don't underestimate the lost manhours to this activity. Due to the large uprising that you are seeing amongst your employees, it is obvious that:
a) They were misusing this access for personal use and entertainment.
b) The restriction software is being TOO restrictive.
Ask your employees what BUSINESS related sites they require access to. I imagine there will be a hush amongst the halls! You simply can't imagine the money that corporations loose from free/open access to the internet both from lost productivity and the associated bandwidth usage charges! Here's what I'd do....I'd lift the restrictions and turn on auditing. You would then have a record of who's accessing what, when and for how long. Then confront each user with access that is unappropriate!