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Is this a security concern

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by moderations 1 view

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Hi there:

I am running on windows 2000 and have MS Office installed, with Outpost firewall running on the background. I can't seem to launch my excel or word software successfully, as soon as it is launched, the screen flashes and it disappeared, is this the work of a virus that shuts down excel or word application? Any idea toward this is highly appreciated.

3 replies

by cbr1100xx

As you are using Win2k, have a look in the Application log, use the event ID code with technet or on the MS site for a fix to your problem.

Doesn't sound like a virus to me though.

B.

by j_o_blair

well, first question; which flavour of office?

that aside, it sounds like the office install is corrupt.

the other post has a good idea of what to try to trouble shoot, but if that doesn't help, the I'd remove office completely (including the root dir)
and reinstall into a different target directory.

you can also find articles on how to manually remove office in Microsoft's knowledge base

by buddingb

Doesn't sound like a virus, though. Try looking in the Knowledge Base on Microsoft's website.

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