ISP (High Speed) Reimbursement

I have been recently put in charge of researching how companies handle ISP (high speed) Reimbursement for our company.

For us users who provide 24/7 support we rely on our internet connection to accomplish many tasks without driving into the office in the middle of the night or worse, the middle of our weekend. However at the same time we would have the service irregardless (something management made sure they let us know).

I have ran into a huge road block and have not found 1 article or discussion about common policies or recommendation anywhere on the net.

I was wondering if some people could provide me with what their company provides or what you think about it?

Thanks in advanced!
~ Mike