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IT Consulting Software Management Suite

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by binary mind

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I am looking for a management software that is designed for consultants, rather than IT personnell in enterprise or large companies. What I am seeking is an all-in-one solution that handles service reports, asset management, contact management, etc. For days now I am browsing through the Internet gathering information about what is available, but haven't been able to find anything suitable. Yes, there is BMC Remedy, or Track-IT, or QuickBase, but these solutions are designed for larger companies, not for managing SMB clients for consulatnts. Any help is very much appreciated.

10 replies

by thejendra1

Service Desktop Pro claims to handle 20 key business requirements including Contact Management, Leads Management, Project Management, Billing Management, Document Management, Expense Management and Customer Service Management.

by tlawr

I did a search for Service Desk Pro by Webtech Software and I did not find it.
Can you tell me (and the rest of us) where we can find it? Thanks a million!

by hhall1001

ReedyRiver Group provides an integrated set of tools made for companies that provide professioinal services. All the tools are web based, multi-user. The tools are SaaS products (software is delivered over the web as an internet service).

The CRM product is still in beta but will be available in a few weeks. We have an interesting preview at the site.
www.reedyriver.com

by onlyjazz

I had a similar problem a couple years ago with an SMB client - I'm an independent consultant like you so I can sympathise with the challenge.

First of all - the answers people have given are great.

Second - we tried and now actively use a great free tool called PTA - Practical threat analysis, we use it for BCP for our SMB clients and it is very friendly and tremendous in its ability to help you work with the client and analyze his IT threats and vulnerabilities in a systematic way.

You can download it on www.software.co.il/pta

Cheers
Danny

by charc-tech

Hi there

we might have the solution for you. can please give your email address, so that I can contact you via email.

Regards
Jacques Williams

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