IT support staff.

Hi all,

I’m just writing to find out if there are any industry guidelines for the number of IT staff in a given environment.

For this example:

400 workstations
12 servers
70 3com switches
1 router
27 printers
1500 users.
2 IT staff (sharing 67.5 hours per week) – managing all of the above + helpdesk duties.

I am in the position where I need to provide a recommendation to the staffing group at the site I work at, and am looking for hard evidence (other than the fact that both the IT people are developing twitches and balding) to support the fact that we are understaffed.

Any suggestions where to look, who to talk to, or guidelines to follow?

*please note this is not some huge company but a highschool*

Cheers for any help.