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laptop going offline while online

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by davyoo 1 view

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Hi Guys

Wonder if you can help me, i have a colleague at work when she is working on her laptop connected to the network her laptop currently goes offline suddenly and she has to access another folder to get back online again. she is offline for seconds only. the laptop also goes back online automatically as well.

any ideas?

thanks in advance
David

3 replies

by ---tk---

click Start button > right click "My Computer" > click "manage" > click "Device Manager" > drop down "Network adapters" > right click her network card > Properties > "Power Management" tab > and uncheck "Allow the computer to turn off this device to save power". Thats what I would try first.

by nobodybutme

Check your network binding order
Network Connection ->Advanced ->Advanced Settings
In the Connections box make sure your 1st connectoin is your primary connection.
If you use VPN that may need to be first - but make your wired or wireless 2nd and 1394 last.
Check your network provider order as well Microsoft Windows should be first.
Good Luck.

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