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laptop not recognizing camcorder-help

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Following the directions in the JVC GR-D295U hasnt helped me in getting my HP dv9720us to recognize the JVC camcorder. Anyone have any ideas? Dig/vid cord from cam/ to usb laptop is new.

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by sue t

using firewire? most camcorders use firewire for video and usb for the pictures on the memory card. If the book says it will use usb for video then try a different port on the laptop and/or a different usb cable, try connecting a different usb device, does it see that one?

by asstchief48

After further investigation of my own equipment, I've noticed that there are 4 pin firewire inputs on both the jvc camcorder and the hp laptop. I'll pursue that direction. Thank you, Sue.
P.S. I may also look into Pinnacle for one of those units. Lots of old super 8 film to capture before total degradation is finished.
(boy do I have alot to learn and not as much time as a teen or 20 something. "sigh")

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