7 replies
by elliebellyhoubert Accepted solution
by mr.sweetchuck Accepted solution
Sounds to me like the screen failed.
Do you have a spare PC monitor? You could shut down the laptop, plug in the monitor and restart the laptop. IF you get a picture on the PC monitor, then the laptop screen, (or the connection to it) is the problem.
I'm not sure how technical you are, so you may want to leave this step to a professional.
Shut down the laptop again. This time you'll need to open it up. Take the screen out and verify that the wiring is ok. (Google the model of the laptop and replace screen for instructions.) If you have a friend with the same laptop, ask if you can swap and test. If they have the same problem, then the screen is definately. After that, you have two options. Either go to hp and look for a replacement screen or buy a new laptop.
Hope this helped,
chuck
by 1bn0 Accepted solution
Do use an external moitor first to verify the video chip is still working O.K. If it is then:
Check the lcd panel connections carefully.
I have an older IBM notebook that the screen would just blank out suddenly with no warning.
Take it appart put it back together, it would work fine. Did this twice.
The third time I paid more attention. one of the ribbon connectors on the back of the LCD panel was held in place with a piece of cloth tape over the connection. The cloth tape would soften from the heat inside the cover group and allowed the connector to wiggle loose as the lid was opened and closed over time.
I replaced the tape with a plastic backed paper tape and never had any more problem with it.
by older mycroft Accepted solution
In which case, every time you turn it on the computer itself turns off due to excessively high instantaneous heat.
So, can you hear/see the fan(s) turning?
If not, then you need a new fan.
It's a much cheaper / easier alternative as a first choice rather than dis-assembling the monitor housing which may not even be the cause. ;)
by oh smeg Accepted solution
They recalled several different models with Overheating Issues. So if this is one of those models they will fix it for you free.
If it's not post back with the Model Number and what is actually running. can you feel any air coming out of the slot at the back or on the side of the NB? and things like that.
Col
by elliebellyhoubert Accepted solution
by rob miners Accepted solution
HP Notebook PCs - Notebook Does Not Startup or Boot Displaying a Blank Screen
You may be able to check a few things yourself.
< add a bit >
You didn't by chance get an extended Warranty. Otherwise follow the instructions in the link.
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