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Laptop shuts down for no reason

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I have a laptop that will just shut down in the middle of work. I have checked the error logs and there's nothing that would cause it to shut down. I don't see any driver errors either. I am suspicious of the docking station but again nothing to prove it unless she works without the docking station for a few days.

Any suggestions before I reimage it?

Thanks

3 replies

by the scummy one

if there are no minidump files it could be a bad battery/power supply

by oh smeg

Hardware issue where there is something wrong with the Hardware. Start off by removing it from the Docking Station and running it on Mains Power through the Mains Adapter supplied with the NB.

If it still continues look for a heat problem causing the safety systems to turn off the unit. Also check at what Temps these cut in at.

As well as checking for any obstructions to the Cooling system of the NB.

Col

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