5 replies
by garymazzola Accepted solution
by older mycroft Accepted solution
by garymazzola Accepted solution
by the scummy one Accepted solution
a bad display setting or bad video card.
To me it sounds like in Safe mode it works (low resolution) however on standard mode, the screen shuts off. This can be because the resolution was set too high for the monitor, but usually Windows would revert it to a lower setting if this were the case.
The other probability which is semi common, would be that the video card is malfunctioning or drivers need replacing. Likely the memory is blown on the card and it cannot handle the resolution setting.
You can try plugging in a different monitor (external if it is a notebook)
If it is a desktop system, you can try removing or replacing (or even re-seating) the video card.
In Safe mode, you can try also to set the resolution to a low setting and then try logging in and seeing if the video now displays.
by garymazzola Accepted solution
OK i pluged a different monitor into the laptop and it worked. the display setting was low as it is in safe mode. still wondering why it worked in safe mode and not reg mode. hmmmm?
I just enabled VGA mode and everything works fine now. thanks for your input.
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