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Liscening Problems

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7 replies

by jlstrader

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I have a client that has Office 2000 on the machine. When you go to New Office Document, there is an option for Access and when you click on access, it tells you that you are not licensed for that. I tried to reinstall without uninstalling and that did not get it. Any suggestions?

7 replies

by dklippert

There's a known problem with Access 97/2000 installations. Does your client have both versions installed?

Type the following in the address box of I.E.

MSKB Q241141

by dmiles

The licensing info is either damaged or missing from Windows Registry
1)Run Office Setup
2)Click Repair Office int the Microsoft Office 2000 Maintenance Mode dialog box
3)Select Repair Errors In My Office Installation
4)Click Finish
If you reinstall,remove the previous version and then install Access,reinstalling over previous install retains the registry settings.

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