Matrox Forum: Oh What Bad Manners!

Dear frequenters of this forum,
I posted on Matrox forum for a problem with the latest driver for Millennium G400DH and I encountered an ” expert” Operator who answer me that I had already posted four time and they had furnished me the decisive answer ( IT’S NO REAL!).This Operator was very annoyed ( OF WHAT? ). A forum with this Operator is of any utility. Some month ago I had been helpful on a bug with Ulead Cool3D 3.5 !!! This is the thanks. Can you tell me what you think about this bad story?