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Media Disconnected with Windows Vista

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5 replies

by kathleen.crapez

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I have a verizon DSL and just bought a linksys wireless router but am having problems with the connection. I do the cmd on the run box and then I type in ipconfig and all I get is that the media disconnected. I do not have XP but windows vista. Can anyone help me with this problem or do I have to call verizon? I have already called linksys and hp which is my computer. Thank you

5 replies

by thumbsup2

It probably came with instructions telling you how to configure it to connect to the DSL modem. And, it's not done through the CMD/IPCONFIG commands on the computer.

by kathleen.crapez

Yes, I did. I called them and they told me to check the cmd/ipconfig and then they sent met to hp telling me that I had no address for my pc who then in turn told me to call verizon. So, I wrote in hoping that there would be an easy fix that I don't know of.

by thumbsup2

In other words, did you have internet (a connection) when the computer was connected directly to the Verizon DSL, without the router?

by jiminpa

Have you tried using a hardwire connection just to verify that you Linksys router works? That would be my first suggestion. If you have success with that at least then you know the problem exists with your wireless connection alone.

I recall when I set up my Vista laptop to connect to my home wireless network it was a PITA to say the least. I do believe there is a wizard like walk through but I do not remember the specifics.

Have you ever had it connected to a wireless network before? It is possible that your wireless connection is disabled or some laptops have an on/off switch to turn the wireless card off when not in use. Check that.

That's all I have off the top of my head, if you have any more details post back and we'll see what we can do.

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