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Microsoft Sasser Removal Tool Error??

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3 replies

by altorkey

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when I downloaded the patch KB835732-x86-ENU to prevent
sasser virus from infecting my machines the download completed
but when it starts it terminates in almost 1 second it
disappears automatically without allowing me to choose "I
agree" to install the patch what can I do?
I have tried almost every remove tool but as you know This patch from MS must be installed for preventing future infections

3 replies

by lmon

First thing if you have been infected by the virus before and you have xp and cleaned up the virus without turning off system restore then you probably still have the virus on your computer somewhere. Or it might be you dont have sp1.

1st turn off system restore.
2nd run you updated virus program.
3rd run windows update check for any updates if any updates are available and KB835732 has not been insalled it will be in there just keep running windows update until they are all done.
4th turn on system restore
5th run the virus program one last time

If you cant get sp1 then you need to contact Microsoft because it appears on there end you have a pirated copy of xp or your key is not registered on there end as a good key.

by altorkey

I have done all what you have advised me to do and it`s a good tip really but I faced another problem that after downloading all the updates it gave a report that some of the updates can`t be installed successfully and guess what the sasser update KB835732 was one of those not installed in the system...

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