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Ms-0ffice'97(Word)

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by techv 1 view

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Hi,
I am having an IBM pc desktop loaded with windows 98 and ms-office'97 and with ms-visual basic,macromedia flash
the problem i am facing is whien i go for starting ms-word'97 it gives me the following erroe message
"WINWORD caused an invalidpage fault in module WINWORD.EXE at 015f:30080f95

Registers:
some 16 hex address are there for this par mentioning the register names also

Bytes at CS:EIP:

some few hex code here

stack dump:
some 16 hex addresses here again

i had tried to re-install the ms-office'97 again in another directory(not program files) also installed service pack 1 for ms-office'97...even after that same problem is occuring

pls help me

thanks n bye
Hemant

1 reply

by mslizny

I quote from the Microsoft Knowledge Base article Q166169 at: http://support.microsoft.com/support/kb/articles/Q166/9/69.ASP
(if you use this link check the location box and close any spaces in the URL).

If you attempt to start Word 97 when you have fewer than 7 megabytes (MB) of free hard disk space, you may receive the following error:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

Clicking the Details button shows:
WINWORD caused an invalid page fault in module WINWORD.EXE.

RESOLUTION
Acquire more hard disk space either by adding a larger disk drive, by deleting unwanted files, or by using a disk compression utility.

If you have an earlier version of Office that you are upgrading, you may be able to create extra hard disk space by removing old Office components.

Run the Microsoft Office Upgrade Wizard, which is located in the ValuPack\OffClean folder on the Microsoft Office 97 compact disc, and choose which earlier components to remove or keep. To start the wizard, double-click the Offcln97.exe file and follow the instructions.

When the Microsoft Office Upgrade Wizard is finished removing files, run the Microsoft Office 97 Setup program and click No when you are prompted to remove the older components.

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