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MS Messenger remote support and routers

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by rninfo

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Any work through the issues of using MS Messenger with a router to remote support clients.

Worked well before we installed the router bypassing clients firewall and all as they where already "online" - now with the introduction of a router on my end can not accept the request for remoter support.

TIA

2 replies

by Former member

What? I think what you said was that you installed a router that directed you through a firewall. So now MS Messenger incoming support (?) is being firewalled. This is what firewalls do.

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