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MS Organization Chart won't load

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5 replies

by mkfme 1 view

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I've installed Office 2K Pro on a dozen new Win2K PCs. In each case, Organization chart works only in the Admin profile. In any user profile I get an error message, Unable to load - Press F1. The help screen indicates it's a memory, resource or disk space problem, obviously not the case since it works in the admin profile, and there is plenty of each available. What's going on here and how can it be fixed?

5 replies

by mkfme

It may be the case that the kb article you reference has the answer, but try as I might I haven't been able to locate it at the MS site - the url doesn't compute, and I've tried it every way I can think of. Please advise.

by awilliams3

To reference the artivle on the Microsoft Knowledge Base.

Select '- All Microsoft Products -' on step 1.
Select 'Specific article ID number' on step 2.
Enter Q218571 on step 3.

Select Go. That should return you the article.

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