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Msgsrv32

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I am running Windows 98 (1st ed.). I have had continuous problems with my computer being very slow and even locking up (very often). When I try to shut down, it will not shut down properly. If I do a ctrl + Alt + del, it always shows msgsrv32 running. Even if I "end task", I usually have to turn my computer off with the power switch. Any suggestions on how to remedy this problem? Thanks for your help.

14 replies

by calves

I hope you have all the windows and browser updates installed. That will help your system to work better. If you don't have it, download the trial version of Systemworks from Symantec and run it in your system. It will help you find system conflicts, registry inconsistencies, and will optimize your disk and registry as well.
It will run in your system for 30 days.

Good luck!

by cnaes

I actually have all the updates and Systemworks installed. Thanks for the help, though.

by steve cody

Is your computer on a network? The MSGSRV32 is a networking service. The hang up, if it is caused by this file, could be related to a messed up network connection, such as an Internet connection, or LAN connection. Check your network cable and make sure it isn't loose, and also make sure you are disconnecting from the Internet completely.
These are shots in the dark, but it's a place to start.
- Steve

by cnaes

Actually, I am not connected to a LAN and I am definitely disconnected from the internet when this happens. But I appreciate your input.
Thanks.

by mkrain

I have had this problem numerous times. Msgsrv32 is a program used for detecting errors in the Windows OS. There might be a corruption in one of your System files or chances are your are missing a file. One suggestion I can make is to re-install Windows. This will determine if it is a missing file error or something more drastic.

by cnaes

A good suggestion, but I tried this and continued to have the same problem. Thanks anyway.

by dax2

Actually, I don't think MSGSRV is the problem, it's more like the symptom. MSGSRV is just a program that pops up the message windows. It's active all the time. If you close it, you will most likely have to force a reboot. You can have problems with MSGSRV if you have faulty hardware, or a damaged driver or program, or if your Windows core files are damaged. But it sounds to me like your computer is loading a lot of stuff when you boot. Click Start/Run/ and type msconfig and then click the Startup tab to see everything that Windows will load at startup. What I would do is uncheck anything that doesn't look essential. You can always go back in and recheck, even if you have to boot to safe mode. If you get a good boot then, start rechecking things one by one till you hit that bad boot again. The last one you checked will be your problem. Otherwise try reinstalling Windows again.

by cnaes

Tried the msconfig and reinstalled windows, and unfortunately, no luck. Thank you for the help. I appreciate it.

by mikeb

Check and Disable power management in BIOS and windows control panel.
OR
Look for a possible device hanging the system.
You can do this by removing and installing devices one at a time.

by cnaes

I just found out my problem actually stemmed from Systemworks from Symantec. Thanks for the help though.

by jmaclin54

I agree with a previous post that MSGSrv32 is probably a sympton not a cause. Make sure you have the most current drivers for your hardware, especially the display adapter and sound card. I have seen outdated drivers cause the problem you have described.

by cnaes

Thanks for the help, but it turns out that my problem stemmed from Systemworks. I uninstalled it and now my pc works find. Thanks.

by fred_e944

I think you may have 2 unrelated problems. dax2's suggestion ablut msconfig is a good one for the "slow" problem. Regarding the shutdown problem, Msgsrv32 will always be on the task list during shutdown. It is responsible for unloading installable Windows drivers and playing the shutdown sounds. Check for other things hanging at shutdown, in particular, check your antivirus program settings to be sure the option "scan floppies on shutdown" is not selected.

by cnaes

After I read your suggestion, I checked into my Antivirus program and also SystemWorks. It turns out that systemworks was causing the problem. When I uninstalled it, I no longer had any problems. Thanks for the idea!

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