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network icons lost, network service lost

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by everythingrealestate4u

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Hi there,

I installed mcafee and registry mechanic from pctools and now all my network connection icons have disappeared and I cannot get them back. I've tried to recreate a connection but am unsuccessfull in creating any type of connection, I tried to create a dial up conncection to make sure it wasn't just the network connection. @ one point a msg appreared "cannot access network the service is not started". So I went to the services and restarted all the network services I've run the Winsockxpfix run an avast scan. PLEASE HELP, I DON'T KNOW WHAT ELSE TO DO?????

Lourdes Manila

2 replies

by seanferd

Microsoft hasn't been very forthcoming on this, so I was hoping you could supply more info.

>Full error message: does it have a number or say anything else?
>Type of computer
>OS & Service Pack if any
>What kind of network? Broadband internet or LAN? Using ethernet cable or wireless?
>Just icons missing? Can you still connect?
>What McAfee product?
>Did this occur after installing one or both products?
>Is there anything else new going on? Any other odd behaviour prior to this? Did you have a malware infection before installing the new software?
>What type of network connections were these?
I am assuming it is only the connection icons that are missing, not the entire network control panel. Is this correct?

What I'm thinking here, without any other info, is: McAfee Firewall settings, Windows settings, corrupt files. Also, try setting all Services to Automatic, at least temporarily. Do you have two firewalls running?

I'll try to help out here if you can get that info posted. If I can't do it, I'll try to find someone who can.

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