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not recognizng additional RAM installed

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6 replies

by amygdla

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I have Sony Vaio S570P model. which supports upto 2 GB RAM. My laptop came with preinstalled RAM 512mb. I have installed a sony compatible 1GB RAM in the extra slot provided . My notebook is not recognizing the new RAM installed. I tried removing / reinstalling , still doest work. There was no problem with RAM chip when tested at PCworld .
could any one please help.Thank you

6 replies

by older mycroft

Put the 1GB in the FIRST slot, with the 512MB in the second.

If that doesn't work, take the 512MB out, leaving the 1GB in the first slot. Does that work?

If not then it's the RAM that's wrong.

If an employee of PCWorld tells me it's raining outside I'll still check (even if they are all wet!).

by amygdla

Thanks for the advice.
i will try that today. The other slot is below the keyboard, iam scared of opening laptop. i will take to some techie to try that for me
many thanks

by older mycroft

How did they know what spec of RAM was hidden beneath your keyboard?

I, wrongly, assumed both slots were situated in a tandem fashion.

by oh smeg

If it works to the POST Stage turn off and insert the 512 MEG stick and try to POST again. If it doesn't work now you have a Timing Problem between the RAM Sticks.

If it didn't work the first time you have a shot RAM Stick or at the very least one that is not within Spec for the Sony.

Col

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