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NT Backup not working

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I am using NT 4 and trying to back up my data from the server to the tape drive. But when I use the backup under programs it opens the software but the tapedrive is busy all the time as a result I am not able to backup the data. Any solution ?

4 replies

by tech

Did it work before? Did you just make any software changes?

You might want to unistall the driver and reload it making sure you have the latest version from your hardware maufactures web site. In control panel you will find "tape devices" were you can check the status and install the driver again, after removing it.

This would be the first step I would take. If it does not work let us know.

by therockdoctor

I have an NT4sp6 server (migrated from Netware by some named "Prior") with an internal Segate tape drive. Through control panel/tape devices, the N.O.S. always says that the device is working properly but when I go to NT backup I always get the following error message:
a tape device has been detected and the tape driver startd. however, the tape device is not responding. check that the tape device power is on and cables are properly connected.
...except, if I disconnect the cable and reboot and reconnect the cable and reboot it will recognize the tape drive and perform a full backup as requested. Try to backup again, however, and I received the same darn error message.
ANY SUGGESTIONS OR COMMENTS would be greatly appreciated :)

by wmusil

Certain Third party backup software packages will run services that make the tape unavailabe. If you have ArcServe of BackupExec, check that the backup specific services are off prior to attempting to use the NT native backup.

by infra_hdc

1. Be sure what your tape drive model is supported on the NT4
2. Check tape connection with power and the the host controller
3. Try to use Cleaning cartridge for your tape drive
4. Check if you using right type cartridges.
5. Some tape drivers is rewinding tape before use. Try several minutes after cartridge is inserting.

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