I have a broken OE6 as of a few days ago. It truncated my store folder and what is left (about one fourth of my email) doesn’t come up as the folder.dbx file is bad. I opened that file and it now only shows four or five folders. When this problem occurred, OE overwrote both my Inbox and my Sent folder, and now the entire Inbox and Sent folders are completely empty. I checked the dbx folder and those files no longer exist…they are replaced with empty ones.
I need to salvage what I can of what is left of that dbx folder. It cuts off at folders beginnning with “D”. I do have an older backup store folder, so I do have that email. However, many new folders have been created since that time. It is not too up to date, unfortunately – it’s a few months old.
I did a Restore back to a few days before the problem occurred. I made a copy of my good backup store folder and changed my store folder directory and it began loading. I thought things were going well. But no, it did the same thing. Only the four or five folders appeared in OE and they were empty. I checked the dbx folder and same thing – the folder.dbx file only contained info for those few folders, and in the dbx folder all the dbx files after those beginning with D were gone! Now I knew for sure that it was OE doing this.
I have done other work while I’m at the Restore point of a few days ago. Should I return to where I was or just go from here? Would I lose any saved work in other programs I have used over the last couple days? I am not clear what is changed with Restore points.
Final question: Do I uninstall and reinstall OE6? Do I have to uninstall it first? If so, do I lose all my filters and settings? I feel very wary of using this program again. I have largee amounts of email and have to use a heavy duty client.
I am on XP Pro, custom computer, P4 2.6 ghz, two hard drives, 1.25 gig memory. The computer is running perfectly, no problems.
Thanks!
Layne