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Office 2000 Exception error

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by jabulani

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This Affects Word 2k, Excel 2k and Wordpad
I have Windows 2000 Pro SP2 installed on a Compaq Armada 1750. There is also Office 2000 Standard and a Xircom CreditCard Ethernet 10/100 + Modem 56.

Word 2000, Excel 2000 and Wordpad consistently generate the following error if there is no signal into the NIC and I log into the Local NT4 Domain.

The message is "Winword.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being generated."

The event Application log has a DrWatson error Event ID: 4097 with the following text;
"The application, , generated an application error The error occurred on 06/16/2001 @ 14:36:48.905 The exception generated was c0000005 at address 10012893 (DrvDeviceCapabilities)"

If ther is a network connection or if I log on locally on the Win 2k machine I do not get this error

4 replies

by bfilmfan

How could you log onto the local NT domain if their is no signal at the NIC? You can log onto the workstation, but not the domain.

Unless you really have perfected ETHER-net.

by jabulani

You really had my hopes up. I thought someone was going to through some light on this problem.

OK, you are MCP so you will know that NT & 2K cache profiles locally, so that if you log on to the Win2k professional PC while not connected to the LAN with your domain name in the "Log on to" field at the logon screen you will still achieve a logon though not commected to the domain with no ability to use any of the resources.

So what I am saying is that when I logon in this way, I getthe problem but when I log on with the Computer name in the "Log on to" field I don't get the problem.

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