Office Install

Point value changed by question poster from 5505 to 5555.

Hi,

See you were caught by the same bug ! Yes using the option reinstalling office from the CD is enogh. And in some minutes it will continue working as a fresh installed one. It happened to me when I created a new profile at my workstation.

Good luck !

Hi,

Maybe Bill gates can tell you why this happens.

The good news is that you do not have to uninstall office and reinstall it. First Office 2000 has reverted back to its install on demand settings.

If you put your Office 2000 CD into yourCD drive and click yes to the install message, Office will repair it's self without haveing to do a full re install. This usually only takes a few minutes.

Hope this helps

Regards
Mike Dale

If, and only if, you have both installed and uninstalled win2k the it's just possible that you have run into a 'feature'. Should this be the case, then the maintenance option on setup will be unavailable. To fix it you will need to run
setup /fv data1.msi

Good Luck

I do believe without the original CD (or a copy) you are out of luck! sorry.

Souns like a Microsoft Application bug that has come up.
The application Requires Windows Installer to run,which means that the program is not installed by running setup,could be the short-cut was installed by a edition of office that is no longer installed or in your case the file is corrupt
Try to Double-click the Setup.exe file in the root of the installation resource to install office.

Check these 3 Knowledgebase articles:

http://support.microsoft.com/support/kb/articles/q238/3/87.asp

http://support.microsoft.com/support/kb/articles/Q233/5/29.ASP

http://support.microsoft.com/support/kb/articles/q224/0/95.asp

(Be sure to delete any spaces after you paste these into your browser).

You are probably running windows 9x and have run across the problems caused by windows 9x user profiles.
There is a white paper on the MS website regarding Office 2k and mobile users and this 'feature' is noted there. It is due to the extra workgroup features in Office 2k to allow each user to have an independant configuration set up to suit them. The idea is that when you create a new profile, The settings should be picked up from the Default User profile. It does work perfectly well with NT4 or WIN2K but with Win 9X it needs a bit of tweaking here and there. The solution I used when this occured (not every user profile had the same problems) was to have the Office 2k CD copied to a network drive and then when this happened they could point the Windows Installer to the .msi file and it would pick up whatever it needed. On the odd occasion where this failed the only recourse was to run the setup from the CD or the Network and run the re-install procedure (9 times out of 10 this worked). Then if the re-install fails you can run the add/remove feature and pick the same configuration you initially used, Then add 1 item to force setup to run. You do not lose any settings and it will only take a few moments to run.
Worse case scenario would be to back up the registry (User.dat & System.dat) then log on with a temporary user name and from the profile you know that works copy the User.dat into your current profile then log-off and back on to the profile that Office fails on (You could of course try this first as it is a quick and dirty method) it may not fix the problem if you are on a network with roaming profiles.

Best of luck
Chris Hirst

I'm still wet-behind-the-ears, but this sounded familiar.

Your situation sounds extreme, but I get the same message on one of my stations with MSOffice2000 Premium whenever I try to use Help or some other feature that isn't considered "essential."

It doesn't do it on my other stations because I did a custom install and selected the features I needed to install locally, including help files. The message comes up on the other station because I elected to do the standard install which left a lot of pretty high-traffic stuff to be run from the CD instead of being copied to the HDD.

Like I said before, yours sounds a bit funny; it shouldn't ask for it if you just click the Word icon. But that message seems legit. Unfortunately, yourbest bet is to probably reinstall. Or, just keep the Office CD in your drive and see if installing incrementally helps.

Hope this helps...

Microsoft has confirmed this to be a problem...sound familiar? Sometimes what I do if office won't let me do a detect and repair or do a reinstall, I take the office disk, install it again over the exsisting copy, and then turn right back around and do an unisntall and a reinstall. Usually this works for me. I know this is not the best fix, but I only use this in extreme cases where I can't get detect and repair to work. Of course, you could always wipe the drive clean and start over...lol.

Running Windows ME on a standalone machine with no logon. THANKS!

Also, You may want to verify that you installed all of the office features. If you do not install all of the office features at the first install then office will prompt you to install some features when you want to use it. This is called the install on first use option in the installer options.

Good luck. :)

sounds to me you "borrowed" a copy of ofc 2000 from someone and now you are having problems and you dont have the cd with which to fix it. (which is why you dont want to reinstall) OR you dont really want to give away the points you offered to get asolution. you probably have already fix the problem and is just stringing the nice people who answer along.

Hi there,

This problem is encountered regularly on machine with user profile set. But, you've stated that you are running machine with no logon, which would mean that there are only one USER.DAT, SYSTEM.DAT etc. in your WINDOWS directory.

The system registry is built upon USER.DAT, SYSTEM.DAT etc., which is combined to form the system registry during startup of Windows and which would be splitted-up during shut-down.

During one of these two processes, anything could happen. But in yourcase, I would assume that during shut-down and split-up of the registry to the files SYSTEM.DAT and USER.DAT, your machine had hang and you forcibly reset the machine which caused a DEFECT USER.DAT.

Should you have a backup of the system registryfiles, you could restore this using the utility SCANREG.EXE,
SCANREG /RESTORE
though, you have to start it using the Emergency Repair Disk first before using this utility.

If it help, please let me notice.

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