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Offline Folder File Setting

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3 replies

by jabulani

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I am having problems setting up a user for Offline Folder File Access using Outlook 98 on Windows 98 and Exchange 5.5

If I enable Offline use in >>Tools>Services>Microsoft Exchange Server >Properties>Advance, When I go to >>Tools>Options>Mail Services all the Offline options are greyed out.

When I try to synchronise all folders I get a message that "Synchronization with the offline folder file could not be completed. The attampt to log on to the Microsoft Exchange Server Computer Failed"

I have reinstalled Outlook but to no avail.

If Offline use is disabled in >>Tools>Services>Microsoft Exchange Server >Properties>Advance, then Offline options are available in >>Tools>Options>Mail Services.

3 replies

by tonyd

Rename all *.ost file then go in to profile properties rename exchange server services and exit out go back in again then add exchange services. Then enable Offline use in Microsoft Exchange Server >Properties>Advance this should recreate the new OST file and problem should resolve. if this do not work then remove all profile and rename *.ost then create new profile with enable Offline

by jabulani

Strangely enough this was to do with the users Windows password. I had to delete the .pwl file. When thw user logged in again, RETURN with a black windows password and everything was fine.

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