OL 2007: Mail hangs in outbox - TechRepublic
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May 27, 2008 at 07:35 AM
ms

OL 2007: Mail hangs in outbox

by ms . Updated 18 years, 2 months ago

A customer of ours has the following setup:
Server: Windows 2003 Std. ? Exchange 2003 sp2
Client: Windows XP sp2 ? Office 2007 SBE

One of the clients has an recurring problem sending email. Suddenly, out of nowhere, email gets stuck in his outbox and won?t send. When viewing the content of his outbox, all queued email flickers. When multiple messages are queued than the message on top of the list gets transferred to the bottom of the list, and so on.
The only way to solve this is to reboot the system and start Outlook again.

His profile has been recreated multiple times, re-installed Office multiple times and tested with and without servicepacks, no luck.
The problem occurs suddenly and sometimes it doesn?t occur for three or four days.

Is anyone familiar with this problem?

Please reply!

Thanks

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