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Outlook 2000

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by cwunder3

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A client has Office 2000Pro. He then tried to update it with a Office 2000 Premium sr-1 CD. Now Word and Outlook have problems. Word closes when you try to open a file. Outlook gives you a "run-time error (R6025)Pure Virtual Call" when you try to add a contact or something to the calender. The Pro cd was then reinstalled and that fixed Word but Outlook is still getting run-time errors. Any suggestions? We have already completely uninstalled Outlook, and reinstalled. We also ran the repair utility that is offered through the setup.exe on the Office 2000 Pro CD.

5 replies

by chrismont

The best thing to do would to uninstall anything that is associated with Office 2000. Reinstall 2000 Pro and then try the update again. The files may have been corrupted. Also try to run System Mechanic to delete any obsolete files before the reinstall. You can get a trial version at zdnet.com.

by its a secret

office has a nasty habit of leaving files and directories after you uninstall. Uninstall again and delete all of the office associated directories and files the reinstall. Microsoft has an office eraser for the 97 version. I do not know if they do for 2000.

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