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Outlook 2000 attachment security

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One of our employees has installed Outlook 2000 and it will not allow her to access any attachments. She gets the message:
"Outlook blocked access to the following unsafe attachments:"

We need to exchange attachments with our customers fairly frequently. How can I disable this feature? I did a search on the Microsoft website and found a reference to it, but no way to disable it.

Anyone know a way around this?

Thanks,
Bowie Bailey
BUC International

10 replies

by zalog

This is due to the "Outlook 2000 SR-1 Update: E-mail Security". E-mail attachment security prevents users from accessing several file types when sent as e-mail attachments. Affected file types include executables, batch files, and other file types that contain executable code often used by malicious hackers to spread viruses. This is installed if the user runs office update and installes the patch. The only way to disable it would be to uninstall Outlook and reinstall it.

A workaround is to use Outlook Express to receive the email (with attachment). This patch does not effect OE.

by syscokid

If she has installed the security patch to prevent downloading unsafe attachments, there's no way to undo it short of uninstalling and reinstalling Outlook without it.

The workaround is for the sender to rename the attachment with a "safe" extension like ".txt", then the recipient downloads it and renames it to whatever it should be.

by bowieb

It's hard enough to walk some of our clients through the process of sending a file attachment. I wouldn't want to try having them rename it as well.

by bowieb

I have seen this, but it only applies if the mailboxes are kept on the server. Our employees have personal mail folders.

by cyberfeces

Answer #2 is correct. The better workaround would be to zip the attachments (a better way to send attachments anyway) instead of spoofing the file type. Although a Save As on the attchment w/the correct file name (from the message text) and the user has the file. The Anti-virus software should scan the file save and you feel better.
You should get used to having attachments removed from eMails as it is the trend of the future. You are experiencing the growing pains now. eMail systems have to cater to the biggest idiot on the system. Not everyone is a supergeek like yourself.

by bowieb

Zipping the attachment is a good idea, except that our customers are not computer savvy and probably don't have winzip.

We have virus scanning on our email server and all of the PCs.

It doesn't make sense to me for Microsoft to make this change non-reversable. If they wanted to make it the default behavior, that's fine, but some people need to be able to receive attachments. Now I'm going to have to make sure noone else upgrades.

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