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outlook 2000 hangs

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5 replies

by tang0312

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Hi,
I am having a hard time with my Outlook 2000. I open it up and it just hangs; the hour glass just stays there - hangs. When I press ctrl+alt+del, the close program box tells me that Outlook 2000 not responding. I have tried opening Outlook using the the /safe command line switch and the same thing happens. The Office 2000 discs have gone missing. I have search the futile MS KB (is there a more useless KB site on the net?) Any help or advice will be greatly appreciated.

tk

5 replies

by frank k

The inbox could be corrupt. If you delete the inbox while in windows explorer, (or rename it to something else just in case you want to try to salvage something) a new one will be created when you launch outlook.

by tang0312

I am not connected to an exchange server. I am using the Internet Only Mode and PST files. If I blow away the PST file, then I will not be able to recover the data.

Thanks for the suggestion.

tk

by frank k

Have you used the Inbox Repair Tool (scanpst.exe)? Since you can't find your 2000 cd's, try the one from the Office 97 CDs.

by tang0312

In the end, I suspect that the PST file was sitting in a bad sector of the disk because as soon as I move it to another location, everything was fine.

tk

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