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Outlook 2000 journal does not record

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3 replies

by mongooch

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I have a user who uses the journal to record word, excell and visio. We have recently reformatted and reloaded windows and all programs. The options for recording are checked however no entries are made in the journal when using the programs. Anyone ever run into anything like this?

3 replies

by purple713

Make sure that there is no filter applied. Look in the right hand corner of the Outlook screen (While you are in the Journal). If you see Filter Applied, go to View, Current View and check BY TYPE.

Hope this helps.

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