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Outlook 2000 & Leave Messages on Server

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by samuelbrooks 2 views

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In my current installation, we use an SMTP & POP3 E-Mail Server from ipswitch called IMail and are running the latest version.

My users are running Outlook 2000 in Internet Mode. I have selected the option to leave messages on the server so if ausers HD crashes they have not lost incomming messages. They have lost sent messages because I have the outlook.pst file stored on their local HD. Our network is too busy to store them on the File Server and alot of users have notebooks.

WhenI transfer uses between computers, which happens on a regular basis, Outlook downloads the messages a second time from the SMTP server even though the messages on already downloaded. This happens when I copy the outlook.pst file form the old cpu tothe new one. I know there must be an index file somewhere, but I have not been able to find it.

I currently go into the setting in Outlook, remove the leave messages on server. Sync the e-mail which removes the messages from the server. Then set them on up on the new system, turn back on leave messages on server and then only new messags will be on the server.

Ever since users started to have e-mail, they have become pack rats with the e-mails. I have users with 2000+ e-mails they regulary search through for information. These are corporate offices so I cannot force them to stop this practice.

Any suggestions?

12 replies

by fred_e944

Outlook will download the second time because the location messages are delivered to has changed (UNC path different due to different NetBIOS name for computer). You might try changing the delivery location to Mailbox from .pst, sync the mailbox, create the profile on the new system, then change the delivery location to the new .pst (yes, you can copy the .pst file from the old system). This could be time (and space and network bandwidth) consuming if you are moving one of the pack-rats.

by samuelbrooks

When you do copy the outlook.pst file it still downloads a second time. Even it is on the same machine. I had a user with two different outlook.pst files in two different profile locations on the same computer. I moved the outlook.pst file to adifferent directory and it downloaded the e-mails a second time.

I am looking for where outlook stores this information. It is not the name of the computer and network speed is not an issue.

by stuff

What email server are you using?

If it's exchange set up rules for them all to forward a copy of all of their mails to another single mailbox, e.g manager, or your own if you feel really brave, you can then retrieve form this mailbox and have rules in your own client to move mails forwarded from these users into folders on your PC/server. (Downside is that delivery/read receipts get processed on these mails and if they control the rules they can delete them)

If you are using something like Vpop3 (www.pscs.co.uk), set up an assistant for these users, this is a much simpler piece of software and I like it.

i wish you success.

Chris

by samuelbrooks

I am using ipswitch e-mail server.

The issues is not to have an assistant transfer mail. This is an upgrade problem. When I swap users computers I need to move the outlook.pst file between systems so they have all their information including task, calender etc.

by jerry_mills

Sam,
The file you are looking for is pop3uid.dat. This is the file that keeps track of what mail has been downloaded to prevent it from being downloaded again. I have used it to redownload mail but have never tried moving it to another PC to see if it will stop mail from being redownloaded, but if the account information has not changed then I don't see why it would not work.

Spider
http://web.tampabay.rr.com/spider1

by samuelbrooks

The file pop3uid.dat does not exist on all different platforms of windows that use outlook 2000. Therefore I was not able to move the file that did not exist.

by jcombs

What is the point of transfering the outlook.pst file from one computer to the other. If all you are going to loose is the sent items, you might consider not transfering the .pst file at all. Just setup the new profile on the new client machine and let outlook sync. You could attach any important sent items to an e-mail and send them to the user, that way they would be in their inbox when outlook re-syncs.

by samuelbrooks

Plus Special Contact Groups, Task List, Calender Items etc. I need all the information. I have users with 50+ MB of information.

by baadil

try the following registry key...

[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\MS Exchange Settings\733ef5d44e9cbac91f80023545]
"01023414"=hex:4e,49,54,41,f9,bf,b8,01,00,aa,00,37,d9,6e,00,00
"001e300a"="mspst.dll"
"001e3d13"="{6as45662-C2AC-11A1-AQ3E-10A0C465WGC0}"
"00033e03"=hex:21,00,00,00
"00033009"=hex:00,08,00,00
"001e3001"="Personal Folders"
"001e3006"="Personal Folders"
"01023d0c"=hex:15,56,42,4c,d3,16,68,48,a5,56,a3,20,ff,2b,09,f9
"001e3d09"="MSPST MS"
"01020fff"=hex:00,00,00,00,38,a1,bb,10,05,e5,10,1a,a1,bb,08,00,2b,2a,56,c2,00, 00,6d,73,70,73,74,2e,64,6c,6c,00,00,00,00,00,4e,49,54,41,f9,bf,b8,01,00,aa, 00,37,d9,6e,00,00,00,43,3a,5c,44,6f,63,75,6d,65,6e,74,73,20,61,6e,64,20,53, 65,74,74,69,6e,67,73,5c,62,75,74,74,73,5c,4c,6f,63,61,6c,20,53,65,74,74,69, 6e,67,73,55,41,70,70,6c,69,63,61,74,69,6f,6e,20,44,61,74,66,5c,4d,69,63,72, 6f,73,6f,66,74,55,4f,75,74,6c,6f,6f,6b,5c,74,65,73,74,2e,77,73,74,00
"001e6700"="C:\\Documents and Settings\\user1\\Local Settings\\Application Data\\Microsoft\\Outlook\\test.pst"
"01020ff9"=hex:ae,1f,89,c6,ee,1d,ca,48,aa,51,da,ec,e0,55,51,57

by samuelbrooks

The registry keys are all different. I finally decided to just copy the *.pst file to the new computer. Open Outlook and create a new profile for the user. The system will download all the e-mail that is still on the server. I then open the old *.pst file so I have access to both setups from the new file. I then drag an drop info between the pst files. Close the old pst file and delete the old pst file. I now have all the information in the new file. This does require that the users be around or I reset the password on the server then when the user comes back in, I have them change the smpt password back to what they want.

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