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Outlook 2000 - Rules

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7 replies

by teekay

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Despite constructing rules with extreme care, (it matters not whether I go via the "organize" button or use the "Rules Wizard), some, but not all, of my received mail ends up duplicated.
Can anyone offer a suggetsion please.

7 replies

by jerry_mills

TeeKay,
I know you said the rules were constructed with extreme care, but examine them closely and make sure you have "move" to another folder and not "copy" to another folder.

Spider

by lwetmore

Can you please give me a little more information on the rule and waht you are trying to do with it I might have a few ideas

by jcombs

Turn off all but one rule and rotate through all of your rules untill you can isolate the rule that is causing the problem, I'm sure that once you have isolated it you will have no problem determining the flaw in the individual rule. You may also have rules that are in conflict i.e. 2 rules that want to move the same message to different locations, this should end up copying the message to both locations.

by teekay

Whilst this process was tedious it did isolate the rule that was causing the problem. Thank you.

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