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Outlook 2003 and attachments

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11 replies

by benjamin

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Hello all. I have recently upgraded several work stations to Outlook 2003 from XP. Lately I have been noticing some weird things. One thing I need to resolve post haste is what Outlook is doing with image attachments. Rather than the JPEG coming through, the recipient gets a "imagename".dat file. This is not the infamous winmail.dat issue. This is different. It does not happen all the time but it is becoming more than annoying. Can any of you out there offer any suggestions or registry hacks?

Than you in advance
Ben

11 replies

by nz_justice

Below is Reg that will stop outlook from blocking .jpg's (if outlook is blocking jpgs).

Copy and paste the code between the lines below, into a notepad documnet, save it as unblockjpg.reg than right click on the document and select "merge"

--------------------------------------------------------------------------------------

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security]
"Level"=dword:00000003
"UseCRLChasing"=dword:00000001
"OutlookSecureTempFolder"="C:\\Documents and Settings\\G1013202\\Local Settings\\Temporary Internet Files\\OLK7\\"
"Level1Remove"=".jpg"

-------------------------------------------------------------------

by ontheropes

Check to see if your mail is setup for HTML format by going to Tools/Options the Mail Format tab-Compose in this format, choose HTML.

Do you get an infobar (yellow bar) above the received message? If so, what does it say?

by benjamin

Thank you for the answers. To NZ_Justice: Thank you for the information but that doesn't help me really. I don't want block anything coming in. I want the attachments to come through as what they are. For whatever reason, JPEG images are coming through as "picturename".dat.

To Never Busted: My default file format is indeed HTML. There is no info. bar above the received message. I've never seen anything like this before. I am sure it has something to do with the way Outlook is either interpreting the attachments or presenting them according to "security" settings.

Thank you for your help.

by benjamin

Hi Never Busted. Yes, each machine has Windows XP so usually when they open an image it opens in the Windows and Fax viewer. Aside from that, all machines have Photoshop running, etc. Even if you save the JPEG to the desktop and choose open with Photoshop, it indicates it is an invalid file format. Bear in mind this does not happen to all JPEG attachments. Only a select few.

by ontheropes

The only thing I've seen in browsing the various forums regarding the problem was a pc that was infected with Nimda. Everyone is too quick to blame the problem on a virus or spyware, if you ask me.

So the problem doesn't just happen on certain pc's but is a seemingly random occurence on pc's that CAN open .jpg's? Is it possible to contact the sender of the seemingly bogus pictures and ask them to resend the exact same .jpg or send them a known good .jpg to forward back to you? My thinking is that the problem may not be on your end but on their end.

by ontheropes

There is always the Outlook Help Detect and Repair to reset defaults but that may create a lot more work for you.

If the occurence is truly random and happens on every pc, sometimes, with known good attachments (can receive the same .jpg a second time from the same sender and it's ok )I'm afraid I'm truly puzzled.

by ontheropes

There is a feature in Outlook in Tools/Options Mail Setup tab/ "Send/Receive" "All accounts"/ Edit. Untick the "Download only item descriptions for items larger than" box or increase the size from the default 50KB.

by benjamin

Hi Never Busted and thank you very much for all your assistance. I am truly puzzled too. I checked that setting and it is set as download everything. Regarding the sender, I thought that too until it happened with another client sending images. I am convinced it is Outlook because some images that HAD to be received were sent to a web based email and came through fine. But yeah, it is random and at the moment it is not affecting our productivity but I don't want it happening again as it is embarrassing to have a client send photos again and again. Oh yeah and a Word document had the same problem. That wasn't a big deal though because if you right click/open with then Word would open it. This is bizarre and it is bugging me more than anything else why this is happening.

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