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Outlook 2003 starts, then immediately ends

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When I start Outlook, it opens my default inbox, I can see yesterday's mail, I see the plug-in's loading at the top, and then Outlook just disappears.

Something happened last night, I think it was lightening... My external USB HDD was non-responsive (it had to be powered-off and back on), and all of my Outlook PSTs were bent (all needed the SCANPST utility to fix). But still, the same symptom.

I tried REPAIR from the CD. Same thing.
I tried UNINSTALL and reINSTALL from the CD. Same thing.

Are the plugin's stored in a file somewhere that I can delete?

EDIT: I scanned the registry for addins and found this: [HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins]
It had 3 addins under it, so I deleted them, no change. Rebooted, same thing.

9 replies

by gary56789

Tools?Options?Other tab?Advanced Options button?Add-in Manager/COM Add-ins

Although I would encourage you to use your Local Disk--Tools tab--Error-checking option to make sure the OS didn't get tweaked by the extra voltage.

Let us know what happens.

by johngreer

... I would love to do that but Outlook never stays up long enough for me to get into the options ...

Do you know what file they are saved in?

by johngreer

Now, I'm getting an actual failure:

AppName: outlook.exe
AppVer: 11.0.8118.0
ModName: ntdll.dll
ModVer: 5.1.2600.2180
Offset: 000114b6

by gary56789

For what its worth:
Localdisk\documentsandsettings\user\applicationdata\microsoft\AddIns

For COM AddIns
C:\Progra~1\Micros~2\Office11\Addins\outbak.dll

by johngreer

C:\Documents and Settings\John Greer\Application Data\Microsoft\AddIns directory is empty.

C:\Program Files\Microsoft Office\OFFICE11\ADDINS\History had 14 things in it. I moved them to a diff place, started Outlook, it looked promising (I saw more stuff, replication started and reminders popped up), but still failed in ntdll.dll

by gary56789

I have added this to my bag of tricks. Appreciate the info.

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