Software

Ask something
Discussion Locked

Outlook 2K Forces Second Network Logon

0 helpful
4 replies

by bart snell

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Scenario:
Windows 98 machine running Outlook 2000 in TCP/IP environment

1. User logs onto the network (username, password, domain - all entered correctly)
2. User launches Outlook
3. Outlook forces user to log on to network again before completing launch (although initial logon was successful - varified by my being able to browse and access/open various files in the Network Neighborhood).

I have about 200 PC's on this network with only one with this problem. I haven't yet tried uninstalling and reinstalling (would like to avoid that if possible), but that's about the only thing I can think of left to try. If anyone has any ideas or suggestions, I'd love to hear from you!

Thanks,
Bart Snell

4 replies

by al

One question. Is the second logon screen identical to the one thrown out by Client for Microsoft Networking? Or does this second login request seem Outlook specific? Are you using MS Exchange or another email repository software?

You may want tolook at the Outlook profile settings for this PC. In my case we use Exchange - click properties and there is a Dial Up Networking tab. Under this setting it is possible to set username, password and Domain information (usually blank). You may wish to enter the network settings and Domain here.

by bart snell

Second logon is similar, but not identical (the password and domain fields are reversed). Connecting to MS Exchange.

Actually, I found the solution late last night. In the user's profile (under MS Exchange Settings / Advanced tab / Logon Network Security) the user had removed the checkmark that uses the NT password as validation.

Thanks for your reply.
--Bart

by doubledown

Make sure that the Logon Network Security option is set to NT Password Authentication. (Tools, Services, properties of MS Exchange Server, Advanced tab, at the bottom of the window.) If it is set to None, you will get that second logon prompt.

This discussion is closed to new replies.