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Outlook 2K - signatures disabled

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5 replies

by d'anno

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I have a user that cannot define and pick signatures for use in email messages (Tools | Options | Mail Format | Signature Picker). The option appears greyed out on screen. How is this functionality enabled??

5 replies

by syscokid

Is the user using plain text to compose messages? (It's also a selelction on the Mail Format tab).

You have to use Microsoft Rich Text Format to enable Signature Picker.

by d'anno

Was already Rich Text and still greyed out. However, I switched to HTML format, which enabled sig's, then returned to Rich Text and it remained enabled. Thanks!

by aavakian

If Word is set as the email editor the option will also be greyed out. With word as the editor go into a new email message and tools/options, general tab/email options and you can add teh signature there.

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