Outlook 98 New Message box

Try this - it works in 2000, and probably works in 98:

1. Right-click on a tool bar, and select Customize.

2. With the customize box open on the screen, right-click on a menu, and select reset.

3. For a toolbar, in the customize box, selectthe name of the toolbar to fix, then click reset.

If this does not work for you, look at help in Outlook (F1 key if no menu), under "Customize".

Good luck.

I use Outlook Express. Try going to "View" then "Layout" and check the boxes you want. If you click "Apply" you can see if the change is what you want.

The toolbars can be removed from the message and created in separate windows elsewhere on the screen. If this is done, View | Toolbars will still show them both as checked. To find where they are, if this is the case, minimize all open windows EXCEPT the new message (minimizing the message will hide these as well) and see if you see them hanging around the desktop somewhere. Make sure that you have the message window selected (with the bar on the top blue) or else they will be hidden as well. It's possible for them to be hidden behind the task bar, so if you can't see them with everything minimized, try hiding the taskbar to see if they show up. Once you find them, doubleclick on the blue bar of the little window to return it to it's place up under the menus.

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