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Outlook- Archived files

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5 replies

by sakil

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I have a user that folders are autoarchived and certain messages are not archived and moved to their pst folder.

I checked and the messages are not checked in the section that says "do not archive".

Any recommendations?

Thank you.

5 replies

by bishopca

A sender can choose to mark the individual message with the "do not auto-archive" switch. Check to see which users are sending the message, whether they are using the switch, and whether somone else can auto archive their message.

by suemvp

Outlook uses the Modified date (the date/time the item was last moditied) to decide whether the item is old enough to archive. If you replied to a message or moved it to another folder, it might not be old enough. You can add the Modified field to aview to check.

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