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Outlook e-mail limits in Inbox

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I have a user that gets system adm. error messages that she has no more room in her Inbox. She has many Inbox subfolders that orgainize her mail. These subfolders are autoarchived and she AutoDeletes the Sent Items and Deleted Items folders.

Still she gets about 200 error messages in her Inbox. What recommendations are there?

Thank you

7 replies

by rgilbert

These messages are because she has exceeded the allowed mailbox limits set by the sysadmin. Look in Exchange Administrator to check what limits have been set and then check the total size of the Users Outlook Folder (right-click Outlook> Today > Properties. The Admin can change the Limit allowed for that user if need be, but the best solution would be to manage the specific mailbox moire efficiently. It's very possible the User has many attachments taking up unecessary space (sort by attachment to check). Also you may want to change archive schedule.

200 error messages? I don't know why so many messages unless she is trying to send or receive massive amounts of mail at once and this message is generated each time.

by avanturis

The best solution in my mind is to create personal folders and have the inbox delivered right to the personal folders. It is fairly simple just go through services and create a personal folder then under delivery tab in services select personal folders in the drop down menu. This creates identical copies of all folders on server and gives you a much larger capacity for mail. I believe the max is 2 Gigs before you crash.

by buttwobbler

Of course the first things to do is check users limit. Then check inbox size. Go to the folder view , right click and check properties. Also make sure that all journal entries are deleted ... I have had this problem with a user that is an Office Suite geeek!!!Outlook tracks all Office docs. If all journal entries are deleted and she has deleted the deleted and sent items its time to seriously think about personal folders. Go to Tools - Services - Add , and then choose Personal Folders. Advisable to store it on the network esp if user hot desks alot!! Once Personal Folders have been setup jus move all "old e-mails" not needed to the PF. Warning .... u have a 2 GB limit for that!!!
Hope it helps

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