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Outlook Excel Attachments do not open

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7 replies

by sakil

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I have a user that has a laptop. Possibly when Outlook was configured for her system Excel Attachments were not included in the group that could be opened.

She has Excel in her computer but all of the MS office suite attachments will open in e-mail except Excel.

Thank you

7 replies

by taiseermustafa

Can you save the attachment and open it from the HD? If yes I think the best way is to reinstall Outlook..
If you have Office 2000 SR1, then reinstall all the office or update to this one.
Hope this will help
Good Luck

by dwesolowski

try saving the attachment to the desktop or right click and view attachment (works in groupwise not sure about outlook)

by duskos

I think there is a virus on the computer.
Please do a virus scan with the latest antivirus software and virus definition files.

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