5 replies
by daz'n'ash Accepted solution
by oh smeg Accepted solution
With a AV and Malware Scanners?
I would recommend Spy Bit S&D
http://www.safer-networking.org/en/download/index.html
and Malware Bytes
as Malware scanners.
Col
by jay217 Accepted solution
Check for infections first, otherwise Outlook may be damaged. Try running through the following.
http://www.microsoft.com/windows/IE/community/columns/oerepair.mspx
by daz'n'ash Accepted solution
by thumbsup2 Accepted solution
I can almost guarantee that if you had Antivirus 2009, there is more you haven't found yet.
Check in Safe Mode (no internet connection) using MalwareBytes, Spybot Search and Destroy and CCleaner (multiple times). Once everything you can find has been removed in Safe Mode, reboot to normal and check it again with all tools, removing anything it finds. Then, connect to the internet, make sure each tool is updated and check AGAIN!
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